Domeniul Dornei

It is a 3-star guesthouse with many disadvantages. We start with the reception, which looks poor and the receptionist did not let us go up to the room until we paid in full, although we had already given an advance of 600 ron by bank transfer. We were going up to the room. Defective door!! You have to push hard to open it. The room looks like a maximum of 3 stars. The carpet is discolored and dirty in places, the faucet in the bathroom is full of tartar, the shower doors don't close, because of which the water flows on the floor. I hang the towel on the door hanger and wake up with it on the floor. Bad luck! The hanger broke! The towels are very old and ragged. Those for spas with chlorine stains. We went down to the SPA: the dry sauna was cold (54c) and the wet one didn't work, like the jacuzzi. The second evening, the SPA was ok after our complaints, but the chlorine in the water followed me even after 10 showers. We go up to the room to put the towels and bathing suits to dry. No system on which you can put something to dry. The next day I ask at the reception if they can help in this regard and they clearly said no. We tried to put it on a broken hanger (in which you could get injured) and somehow hang the towels and that was the solution. The guesthouse boasts gazebos and grills that you can only use with their products - that is, you can't bring even a piece of fresh meat, you have to use whatever you give them. And the cherry on the cake is the man who introduced himself as the administrator. A young man tired and disturbed by the presence of tourists who told us that he did not have time to check the cameras. At the quoted prices, it seems fair to show at least a little respect to those who cross your threshold! Total disappointment!!!

Its my 2nd visit at this pension and honestly speaking i was surprised to discover such a lovely place, initially when I was looking for a place to stay in Vatra dornei I was not convinced to go at this place ( as is was positioned in a small road) but when I arrived there I changed my mind. My positive points are: very clean rooms( when you enter room you feel a clean , fresh smell ) the service is top ( i would say for me personally if the service is bad and location is nice I never come back , so the staff is trained to be very client oriented) food( breakfast was amazing and good quality, also the menu has a lot of choices) view( i had luck on the both times to have my rooms with mountain view ) this is such a blessing to wake up in the morning with such a nice view ..my negative points : Massage: they have massage service on the list however each time i wanted to book the therapist was not available as apparently she works on the city centre too, I would say if you want to have this service for your clients maybe make an online booking system as its so pity that never she is available for your clients. Balcony ( its very small , with such a lovely view it would be better to have a bigger balcony and a small table in the balcony) in my first visit it was business and I had my meetings online from hotel so wanted very much to work from balcony but unfortunately its super small that even a table doesn't fit. For the rest compared with many other locations from around this place is a nice one. Highly recommended.