Vieraskäyttäjä
31. toukokuuta 2025
II was thoroughly impressed by my stay at Mercure Dongtai Huanghai Forest Park!
The hotel is surrounded by lush greenery, creating a peaceful and refreshing atmosphere. The entire property was impeccably clean, making my stay even more enjoyable.
What truly stood out was the exceptional service. The staff were warm, friendly, and always ready to help. They went the extra mile by offering assistance proactively—whether guiding me or simply checking in to ensure everything was perfect. Their attentiveness added a personal touch that made me feel truly valued as a guest.
I was also deeply impressed by their honesty and efficiency. When I realized I had left an item behind, I called the hotel, and 小徐 (Xiao Xu) at the front desk confirmed within seconds that it had been safely kept. She even arranged for it to be delivered to me the very next day—such outstanding service!
Thanks to this wonderful experience, I will definitely choose Mercure hotels again in the future. A heartfelt thank you to the entire team for making my stay so delightful!
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