Vieraskäyttäjä
24. huhtikuuta 2025
A really pretty brand new hotel, we really liked the modern feel and excellent shower. The staff was very attentive and helpful. We checked in around 5:30pm and just wanted to shower, order room service and a glass of wine. Unfortunately, it took the better part of 1.5 hours to get our connecting room unlocked so our young children could be connected to our room. In addition to this, they seemed completely unaware with what wine selections were available to order making the process of ordering room service take nearly 2 hours. Once room service finally arrived, it was fine but by this time, it was wasteful as we were so jet-lagged all we wanted to do was sleep as it was 2 hours later. Considering I was in contact with the hotel days and hours before arrival, there is no reason why we should have had to wait 1.5 hrs to get into our connecting room. On top of this, the hotel was completely empty. The hotel has so much potential, but missing staying on top of the small details that you would expect. We plan to return to Doha, but we will likely just stay at the Four Seasons directly across the street.
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