Hotel Sidi Mansour Resort & Spa

Ça va en gros le service rien à dire au tooppp

Moyenne

Séjour catastrophique entre la chambre ( très froide le chauffage fonctionnait une fois sur deux avec un bruit assourdissant. Coupure d eau chaude .restauration catastrophique séjour inoubliable dans le mauvais sens du terme. Dommage !!!!!

Just come back from an all inclusive week here. On arrival, reception staff were welcoming and got us checked in quickly. The rooms are a little dated but clean and it's only somewhere to lay your head. The beds were a tad hard but some people might prefer that. The evening entertainment is noisy, especially if you want to go to bed early, however, after a day by the pool, I had no trouble sleeping, despite the noise. The hotel is very clean, and the bar staff are constantly clearing tables and empty glasses after meals and from around the poolside. The food is varied and lots of choice but can get repetitive, they have a good outside BBQ and lots of fresh fruit. The entertainment team made this holiday. They don't stop and work incredibly hard. They are always smiling and greeting everyone and don't push activities on you if you say no. They are always encouraging and keep you informed on the day and evening events. This team deserves praise for their enthusiasm. The guy in the shop is a little pushy, even when we bought a few things, he always pushes for more when you walked by.

Superbe vacances à l’Hotel Sidi Mansour de Djerba ! L’équipe d’animation au top ! Rien à dire. Et tout les autres services comme le bar et la restauration ! Je vous le conseille fortement !! 💪🏼

Dated hotel but trying their best to restore to its former glory. The bathrooms are dated showers leaking needed new towel rails and shower curtain and curtain rail. No idea how we developed a puddle in the bathroom door but we did. Room 122. Bath towels were always replaced and not the best but not hand towels and never had a bath mat so floor was very slippy. Great wardrobe space but only 5 hangers. Fab air con. Decent beds, lumpy pillows, furniture dated and marked with paint splashes. Beds made and changed regularly. Fridge rusty and old but kept water cold. No kettle so if you like a brew take your own. No patio furniture at all so couldn't use the terrace apart from drying washing. The pool is brilliant. If you struggle for a bed speak to the lifeguard he will shift the towel of absentees. The beach is OK but there's too much traffic for my liking. The parachutes are in the way of your sand burning sprint to the sea. The first week we could use the cabanas the 2nd week we were told there was a charge. Beach staff were happy to lounge around in them. Lifeguards security and sunbed guy were happy lounging all day. The food is great for anyone. Even me and I have the pallete of a toddler. The dining room has a great selection. Breakfast is brilliant. Loads to choose from. The bread selection is 2nd to none. Lunchtime has lots of different dishes great dishes to choose from. There's the snack bar for lots of pizza and sandwiches. Chips are available but sometimes it feels like you're asking for too much and they don't want to give you any. The evening meal is another experience there's all kinds of dishes indoors and bbq outside just a different experience. The drinks are small and not very good. The daytime bar staff are better than the evening staff. They make small strong drinks including coffee. They'd rather have 6 people queuing than 1 person bringing 6 drinks. Diet or zero drinks aren't always available. We took bigger cups for coffee but couldn't get more milk no matter how hard we tried. The animation team are fantastic and will try everything to include everyone. From pool games beach Aqua fit or the evening entertainment they never stop absolutely brilliant. There is a massive difference in the way different nationalities are treated but not by the waiting staff in the restaurant or the animation team. Bar staff and snack bar staff do treat you differently. The maintenance team and cleaning staff are so hard working.