The Waverley Inn

Absolutely disgusting! Dirty bedding, shower or toilet have never seen bleach or any cleaning products in its life.rubbish in bin's mark's from some sort of beverage on tops of table and bedside tables, basically the room hadn't been cleaned,no towels nothing,we had drove 5 hours and was absolutely knackered. After 2 visit's to the front desk and offering to change the bedding myself I didn't want to visit a 3rd time.the first visit was for one of our cups having fag ash in it, apparently the lad behind the counter said it had been cleaned 3 times! At that point I didn't bother as it would be more lies.the place looks like it's for people living in it and we got some persons room who was away for the night,as it smelt like stale sweat and after-shave.avoid at all cost..if you like to be cold and don't mind filth go ahead.even though it wasn't overly expensive I'd rather pay more for the cleanliness and hygiene..

Well to be fair after I seen the reviews I was dreading it but I can't fault it room & bathroom was spotless comfy beds staff went out their way for you very nice chatted away very welcoming breakfast was nice good wee choice i would book again 😊 parking great brilliant all round and price was well worth it

A new manager before Christmas had made major improvements all round but he left after 8 days due to exhaustion, lack of support and being bullied by the often inebriated manager of the sister hotel, Waverley Inn Lodge. He told me there are various ongoing issues & improprieties, including theft by a senior manager who has victimised a long term guest and has been reported to police. Unfortunately it's now back to old ways; and they're not good. Unmanned reception. Staff arguing with a long term guest in open forum. This guest interfering in other guests' business. Room ensuites thick with mold. Curtains hanging off rails. Poor standard of housekeeping. Front door open all night is very disconcerting. Continental breakfast is diabolical. Stale, frozen 10p loaves of bread, old pancakes, frozen croissants, butter portions not refrigerated. I could go on. Milk out of date, coffee luke warm. Staffing levels are appalling. The manager of Waverley Lodge oversees operations. He is thoroughly unpleasant & unprofessional and has no idea how to treat guests or his staff. All this is evident to guests like me. It's like being in a slightly sinister soap. Wicked Waverley! This place is relatively cheap but it's a Hammer House of Horrors that's best avoided. Pay a little more and go to The National Hotel opposite.