Hotel Santiniketan

I am satisfied with the service rendered by the hotel staff and i thank all of them for the same. I hope i shall be able to experience more comfort in my future travel and stay with them.

Though the room was clean but the staff behaviour was absolutely unprofessional. First of all I have never experienced a hotel that has scheduled room service time at 10:00 pm. On the first day when we didn't order food and eat outside the staff behaviour completely changed. It was clearly mentioned that alcohol was prohibited in the hotel premises but there were empty bottles all over the balcony. Above all of that the kitchen staff were so rude that they didn't receive a single call though continuously reminding at the reception multiple times. And the room service was awful. For 4 people they provided with only two blankets and both of them dirty and smelly. We asked for a door mat which was also never provided.

Food was good but room was too small for 3 adult and no clean floor. No parking. Only restuarant and restuarant incharge person was good.

Location is ok in this price for 3a+1c accommodation. Food quality perfect, staff attitude are nice. 24h geyser, clean toilet, good ambiance. Only need quality blanket and also extra blanket need for 3a+1c accommodation from first time before asking.

I am Very Dissatisfied with Room Because The Picture of Room & Real Is totally different. in the picture shown Super Deluxe room where 4 people can easily Stay in a room, But The reality is max 2-3 people can stay in the room. And the most worst thing is the Air Conditioner .

Are you guys seriously cooked chicken curry with flavour??? or cooked chicken with fish curry..? the whole chicken curry and the chicken was tested like fish 🤐 although the other food quality was good