Wyndham Hoi An Royal Beachfront Resort & Villas

Wyndham Hoi An Royal Beachfront Resort & Villas arvostelua

Wyndham Hoi An Royal Beachfront Resort & Villas

Dien Duong Ward, Dien, Dien Ban, Quang Nam Province, VietnamNäytä hotellin tiedot
Wyndham Hoi An Royal Beachfront Resort & Villas
Wyndham Hoi An Royal Beachfront Resort & VillasWyndham Hoi An Royal Beachfront Resort & VillasWyndham Hoi An Royal Beachfront Resort & Villas
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.4/5
Erittäin hyvä
62 arvostelu
Vahvistetut arvostelut
Sijainti4.2
Mukavuudet4.4
Palvelu4.5
Puhtaus4.5
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(62)
Positiiviset arviot(60)
Arvostelut valokuvien/videon kera(41)
Mahtava yöpyminen!(29)
Ystävällinen henkilökunta(28)
Puhdas ja siisti(18)
Upea uima-allas(16)
Upea merinäköala(12)
Herkullinen aamiainen(10)
Tarjoaa noutoja/kuljetuksia(6)
Kielteisiä arvosteluja(2)
Vieraskäyttäjä
Deluxe-huone
Majoittunut 1. 2025
Perhe
4 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 26.2.2025
Good service and so delicious foods
Käännä
Majoituspaikan vastaus: Dear our valued guest,Thank you for taking time to write a wonderful review. It is truly a delight to read your great comments about your stay. It will be an honor to share your wonderful review with the entire team. Looking forward to welcoming you again in the very near future.Warm regards
Liam-UK
Studio King Size -vuode
Majoittunut 12. 2024
Perhe
14 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.1.2025
We enjoyed everything about our stay. The staff were all fantastic and made our stay so much better. The rooms are spotless, the hotel is right next to the beach which was beautiful and very relaxing, there is also 2 restaurants, 2 pools, a gym, and other fun activities that you can do at the resort. We also really enjoyed the breakfast which had a nice variety of options and the hotel provides a free shuttle service into Hoi An which is around 10 minutes away. We will definitely stay here again.
Käännä
6/9
Majoituspaikan vastaus: Dear Liam,Thank you for taking the time to write a wonderful review. It is truly a delight to read your great comments about your stay. We are thrilled to hear that you enjoyed our spotless rooms, beachfront location, diverse dining options, and resort facilities. Your kind words about our fantastic staff mean a lot to us, and we are delighted that they made your stay even more special.We are also pleased that you loved our breakfast selection and found the complimentary shuttle service to Hoi An convenient. It will be an honor to share your wonderful review with the entire team.Looking forward to welcoming you again in the very near future.Warm regards,Wyndham Royal Hoi An Beachfront Resort & Villas
Freddy Israel
Deluxe Twin -huone
Majoittunut 11. 2024
Perhe
22 arvostelu
3.2/5
Lähetetty 2.1.2025
Not what I expected. - The rooms at the towers just feel like any city 3 start hotel. ( You won’t get the feeling to be at the sea side ) - We went with my family to celebrate new year , but it was a disappointment. - The buffet start very early and by 10 pm half people already left. The new year event had a Dj For Night club music , NOT suitable for the event as most of the guests were families . it feels the party was focus for the workers. Wouldn’t not come back , for this price would go to a better option.
Käännä
Majoituspaikan vastaus: Dear Freddy Israel, We appreciate your candid feedback about your recent stay at Wyndham Hoi An Royal Beachfront Resort & Villas. We apologize for any inconvenience you experienced. Rest assured, we take your comments seriously, and we’re committed to making improvements. Please allow us the opportunity to rectify this by reaching out to our guest relations team directly. Thank you for bringing this to our attention. Sincerely, Resort Management Team
Vieraskäyttäjä
Studio King Size -vuode
Majoittunut 11. 2024
Pariskunnat
5 arvostelu
3.7/5
Lähetetty 3.12.2024
직원 칭절도 최고. 올드타운에서는 조금 거리 있어 차량 필요. 호텔 한동은 공사중인듯? A동 또한 군데군데 방의 집기 등이 비워진듯. 조용하게 쉬려면 적합
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your valuable feedback. We are pleased to hear that you enjoyed the friendliness of our staff and found the atmosphere conducive to a quiet and restful stay.We appreciate your comments regarding the distance from Old Town, and we understand that a car may be helpful for exploring the area. We are also aware of the ongoing construction and will ensure that this does not disrupt our guests' comfort. Your feedback about the furniture in Building A is also noted, and we will look into this matter to ensure all rooms meet our high standards.We look forward to welcoming you back in the future for another enjoyable stay.Best regards,Resort Management Team
kyeongrim
2 makuuhuoneen uima-allashuvila, puutarhanäköala
Majoittunut 9. 2024
Perhe
3 arvostelu
4.7/5
Mahtava
Lähetetty 3.11.2024
첫 방문이었는데 수영장도 많고 프라이빗 비치도 있어서 너무 좋았고 빌라에서 묶어 풀빌라도 있어서 시설적으로는 너무 너무 좋았는데 조식 가짓수가 좀 아쉬웠어요. 날씨가 안좋아서 물놀이를 많이 못해서 아쉬웠지만 너무 좋았던 이틀이었습니다.
Käännä
Majoituspaikan vastaus: Dear kyeongrim,Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed our extensive swimming pool options, private beach, and the pool villa, as we take great pride in offering such amenities to our guests.We sincerely appreciate your feedback regarding the breakfast options. We will certainly take your comments into consideration as we work to enhance our offerings to better meet our guests' expectations.We are sorry that the weather impacted your ability to enjoy the water activities fully, but we are pleased to know that you had a great stay overall. We hope to welcome you back in the future for another opportunity to enjoy our facilities under better weather conditions.Warm regards,Resort Management Team
Anonyymi käyttäjä
2 makuuhuoneen uima-allashuvila, puutarhanäköala
Majoittunut 9. 2024
Perhe
24 arvostelu
2.5/5
Lähetetty 25.10.2024
失望而回的一次:餐廳服務好,前台及房間收拾失望了
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback. We are pleased to hear that you had a positive experience with our restaurant service. However, we are truly sorry to learn that your experience with the front desk and room cleaning did not meet your expectations.Please accept our sincerest apologies for any inconvenience this may have caused. We take your comments seriously and will address these areas of concern with the relevant teams to ensure that future stays reflect the high standards we strive to maintain.We appreciate your feedback and hope to have the opportunity to welcome you back for a much improved experience.Best regards,Resort Management Team
잠이
2 makuuhuoneen Executive King Size -vuoteella varustettu huone merinäköalalla
Majoittunut 9. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.10.2024
4박5일 여행 너무 즐거웠어요^^ 조식도 넘맛있고 바다도이쁘고 수영장도 넘넘 괜찮고 직원분들도 너무친절하고 좋았답니다 아! 그리고 호이안무료셔틀 예약 미리미리 꼭꼭 하셔야합니다!! 그리고 단점하나는 룸청소를 너무일찍....해줘요 저흰자유여행이라 오전일정이 없었어요 조식먹고 잠시쉬는데 헉 문이열려 당황당황 참고하셔서 아침청소 싫으시면 문에 꼭 걸고 조식드시러가셔요~~ 다낭 시내랑 거리가 있으니까 숙소예약망설였는데 가보니 그게그거리인듯 한느낌? 그랩도 빠르고 무료셔틀도 있고 배달음식도 빠르고 굿굿 참고로 여기 맛집이거든요 ㅠㅠ 꽝누들 또먹으러가고싶고 쏠트커피 다낭나가서 먹었던 어떠한 쏠트커피보다 단연최고였어요!!!
Käännä
6/7
Majoituspaikan vastaus: Dear 미잠이,Thank you for choosing to stay with us and for sharing your experience. We’re delighted to hear that you enjoyed our multiple pools, private beach, and villa facilities. We appreciate your feedback on the breakfast selection and will take it into consideration for improvement. It’s unfortunate that the weather wasn’t ideal, but we’re glad you still had a great stay.We hope to welcome you back for another visit in better weather!Best regards,Wyndham Royal Hoi An Beachfront Resort & Villas
Vieraskäyttäjä
Villa Room Pool View - Share Villa
Majoittunut 9. 2024
Pariskunnat
12 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.10.2024
設施:特別好 酒店很新 很大 房型很多 別墅漂亮 有花園泳池 衞生:很好 新 環境 就在海邊 私人海灘特別乾淨漂亮 太愛了 遊客少素質高 服務:也很好 小哥哥很帥
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your wonderful review! We’re delighted that you enjoyed our spacious and modern facilities, beautiful villas, and pristine private beach. It’s great to hear that you appreciated the cleanliness and the peaceful environment. Your kind words about our service are truly appreciated!We look forward to welcoming you back for another fantastic stay.Best regards,Wyndham Royal Hoi An Beachfront Resort & Villas
Vieraskäyttäjä
Deluxe Double -huone
Majoittunut 8. 2024
Yksin matkustavat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.10.2024
已經寫過評價了 是個會再來的地方 超級新 衞生 方便 享受沙灘的愜意 也享受與古城很近的距離
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your kind words and for sharing your experience again! We’re delighted to hear that you enjoyed our clean and modern facilities, as well as our convenient location near the beach and the ancient city. We truly appreciate your support and look forward to welcoming you back for another wonderful stay.Best regards,Wyndham Royal Hoi An Beachfront Resort & Villas
Romalee Rowe
King-studio - Merinäköala
Majoittunut 9. 2024
Yksin matkustavat
12 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.10.2024
10/10 recommend. The hotel was clean and new. The breakfast is excellent. You’ll have many dishes to choose from. The hotel staff is amiable and helpful. If I ever revisit Hoi An, I’ll stay here for sure. The weather was bad, so I didn't enjoy the beach, but overall, I would have given 10 stars if I could! Thank you 🤍
Käännä
Majoituspaikan vastaus: Dear Romalee Rowe,Thank you so much for your generous 10/10 recommendation! We are absolutely delighted to hear that you enjoyed our clean and new facilities, as well as our excellent breakfast with a wide variety of choices. It is also wonderful to know that our staff was able to provide you with amiable and helpful service during your stay.We truly appreciate your kind words, and we are sorry that the weather did not allow you to fully enjoy the beach. We are glad, however, that your overall experience was so positive, and we look forward to welcoming you back to Hoi An in the future.Your feedback means a lot to us, and we can't wait to host you again!Best regards,Resort Management Team
Vieraskäyttäjä
King-studio - Merinäköala
Majoittunut 8. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 25.9.2024
Mọi thứ đều tuyệt vời từ phòng đến dịch vụ. Nhân viên thân thiện, nhiệt tình. Mình note lúc đặt phòng là có sinh nhật và check in sớm ks đều đáp ứng, tặng bánh, set up và còn nâng hạng phòng free cho gia đình mình. Có kid club và bé nhà mình rất thích bể bơi ở đây nữa. Có dịp quay lại Hội An nhất định mình sẽ lại ở đây
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing such a wonderful review! We are delighted to hear that everything from the room to the service met your expectations. It's fantastic to know that our staff's friendly and enthusiastic approach made a positive impact on your stay.We are also thrilled that we could make your birthday celebration special with the cake, room setup, and complimentary upgrade. We believe in creating memorable experiences for our guests, and it's great to hear that your child enjoyed the kid's club and swimming pool as well.It would be a pleasure to welcome you and your family back to Hoi An in the future. Thank you again for choosing to stay with us, and we look forward to hosting you on your next visit.Warm regards,Resort Management Team
진진남매
2 makuuhuoneen Executive Twin Ocean View
Majoittunut 8. 2024
Perhe
11 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 10.9.2024
신축건물이라 전반적으로 깨끗했지만~ 룸 청결도는 조금 떨어졌습니다. 하지만 전반적으로 시설.서비스면에서 매우 훌륭햇습니다.수영장 조식은 최고엿습니다. 다시 재방할의사 1000%입니다.
Käännä
Majoituspaikan vastaus: Dear 진진남매,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our new building, the overall facilities, and the excellent service we provide. It is especially gratifying to know that you had a great experience with our pool breakfast.We sincerely appreciate your comments regarding room cleanliness, and we will certainly address this with our housekeeping team to ensure that we continue to meet the high standards our guests expect.We are thrilled to hear that you would return, and we look forward to welcoming you back for another wonderful stay.Best regards,Resort Management Team
Никифор
Majoittunut 7. 2024
Perhe
19 arvostelu
3.0/5
Lähetetty 29.8.2024
Отель точно не заслуживает такой высокой оценки. Завтрак посредственный и однообразный. Мяса на завтраке почти нет, одни сосиски у углеводы. Изменения в завтраке минимальны. Персонал очень плохо говорит и понимает английский. Только 1-2 человека могли понимать и общаться. Звонки на рецепшн с просьбой принести приборы и бокалы всегда забывались и с первого раза и быстро никто ничего не делал. Сначала нас заселили в совершенно неготовый и уже бракованный номер. Отелю год, но номера выглядят совершенно недоделанными и не совсем соответствуют картинкам на сайте. Отель вообще не закончен. Целый блок ещё находится на стадии внутренней отделки. В номере по соседству с нами мужчина доделывал номер. Это вообще нормально? Как можно открывать отель и вести в нём РЕМОНТНЫЕ РАБОТЫ. Это жилой блок который должен был быть законченным к открытию, но прошёл год и номера в жилом блоке они ещё не закончили. Экономят на всём. После уборки достают карточки и отключают тем самым кондиционер и зарядку устройств. Уборка номера посредственная. Бельё должны менять каждые 3 дня, но нам пришлось напоминать и просить это сделать. Они сами ничего не меняли. Всех нужно пинать и обо всём напоминать. Единственное что хорошо в этом отеле это море. Море здесь прекрасное, чистое, прозрачное. В остальном это очень посредственно и не соответствует стандарту отеля 5 звёзд и такой известной сети.
Käännä
6/10
Majoituspaikan vastaus: Dear Никифор,Thank you for sharing your detailed feedback. We truly regret that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered during your stay.We are concerned to hear about your dissatisfaction with our breakfast offerings, as well as the issues with room cleanliness and the condition of the room upon check-in. Please accept our apologies for these shortcomings, and rest assured that we are addressing these concerns with our team to ensure improvements in both the quality of our breakfast and the consistency of our room service.We also regret the lack of communication you experienced with our staff, and we will work to enhance language training to ensure better service in the future. Your comments about the ongoing construction are deeply concerning, and we are reviewing this situation to ensure that our guests' comfort is never compromised.We understand your frustration and are committed to making necessary improvements to meet the standards of excellence we aim to provide. We truly appreciate your feedback and hope you will give us another opportunity to restore your faith in our hotel.Thank you again for sharing your insights.Best regards,Resort Management Team
Vieraskäyttäjä
Villa Room Pool View - Share Villa
Majoittunut 7. 2024
Matkusta ystävien kanssa
1 arvostelu
4.5/5
Mahtava
Lähetetty 29.8.2024
環境がよかった
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback. We are pleased to hear that you enjoyed the environment during your stay. We strive to create a welcoming and pleasant atmosphere for all of our guests.We hope to have the pleasure of welcoming you back in the future for another great experience.Best regardsResort Management Team
메자스터
Villa Room Pool View - Share Villa
Majoittunut 7. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.8.2024
윈덤 호이안 가든,수영장,비치 정말 좋았어요~ 직원분들도 친절하고 밝으시고 최고네요! 다낭 2번째 방문인데 3번째방문 생각을 들게 만든 곳이에요~ 다음번에는 전 일정 묵고 싶은 곳이에요! 조식도 맛있고 깔끔하고 객실도 깨끗했어요!
Käännä
Majoituspaikan vastaus: Dear 메자스터,Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your time at Wyndham Hoi An, including the pool, beach, and the friendly, bright service from our staff. We truly appreciate your kind words about our breakfast, room cleanliness, and overall experience.We are thrilled that your second visit to Da Nang has made you consider a third, and we would be honored to welcome you for your entire stay on your next visit.Thank you once again for your positive feedback, and we look forward to hosting you again in the future.Best regards,Resort Management Team