Ingenia Holidays Rivershore

帶孩子住帳篷酒店 很新鮮的一次體驗

大篷車入住挺好的·環境很美·還有一個大的水上樂園孩子們很喜歡·前台服務不錯（給我們提前辦了入住）大篷車裡什麼都好就是唯一遺憾裏面自帶的燃氣灶居然不能用（沒有任何提示和説明·前台也一直沒提這個事）造成我興沖沖開車10公里出去超市買的100澳幣食材（人民幣大約500塊）居然回來沒法做（因為是中國特色食材·需要炒菜·而且料都是碎的）前台事後解釋院子裏有BBQ的燒烤爐可以用·可是我的菜沒法用BBQ那個做呀是完全不同的…所以很遺憾房間裏的爐灶不能用和自己的損失…其它都好。

Although our stay was short and wet, we thoroughly enjoyed the break away, hopefully next visit will be all sunshine 🌞. Staff very friendly and helpful. Have recommended the venue to family and friends. Special Thanks to Jean for making our time comfortable.

I organized a surprise week at Rivershore for my parents 50th wedding anniversary and their 70th birthdays. Family and friends traveled from Victoria and other parts of qld to stay and celebrate. Jean and her staff went above and beyond to keep this surprise from my parents, who kept ringing trying to check in early and ruin the surprise! Jean was in constant contact when guests arrived to ensure the staff were not giving the surprise away and to make sure it all went off without a hitch. It did! There were 21 of us in various accommodation types and nothing was too much for the staff to accommodate us. From delivering groceries to the glamping tents so my cousin and kids were in place for the big surprise, to providing extra beds when our tent got flooded! On check in I was gifted pedal cart vouchers for the kids and a cocktail voucher for me! On check out my parents were personally gifted wine, chocolates and a Rivershore hat from Jean to congratulate them on their milestones and thank them for staying at Rivershore. It was torrential rain and wind all week yet we still swam, played mini golf, cricket, board games, used the water slides, did water aerobics, roasted marshmallows and made family memories we won't forget. Especially my Mum and Dad's reaction to that surprise! Thank you so much Jean and staff, it means more than I can say I highly recommend Rivershore, all accommodation options are amazing with something to suit everyone. The staff are happy and treat each other and guests like family. The facilities and location are perfect for all ages and it is a wonderful holiday in any weather.

I will recommend it to my family and friends

Arrived late at night due to scary storms along the highway and the manager was very kind, upgraded us to the stunning fancy safari tent. Great sleep, felt like paradise waking up to that view, next time we'll stay a lot longer!