Raj Meridian

Good service- bad mattresses Excellent service- helpful staff! Efficiently appointed rooms but management needs to upgrade the bed mattresses to firmer ones (medium firm or firm), as the current mattresses ( stayed in two separate rooms within the week) is annoyingly soft.

The hotel has been one of the best in the city like dibrugarh but the issue remains with the service. Hardly there has been any person responsible for taking care of the same i was surprise to see the sachet holder beside the kettle was having 4 sugar sachet only. I have called at the reception for providing me at-least 1 tea sachet but there was no response, i had to walk down to the reception, showed the sachet holder after that they were convinced & provided me a tea sachet but no milk powder even then. I have had prebooked the dinner. I had an option of fish curry, which was provided stale on the other day, the next day, i asked to provide the fry fish instead of curry, but to my surprise it was added in the bill separately we were 2 people were suppose to get 2 rice but for that we need to convince them to provide the same they were behind us to clear the last day bill even before check out while ordering for dinner. The infrastructure may be the best in the city but service is worst. Overall experience is very bad.

Only they need to improve in food qualities, overall it was a comfortable stay over there. Recommended