Swahili Beach Resort is a great all inclusive resort in Diani Beach in Kenya. It's perfect as a base for staying in the area, with everything you need included. The rooms are spacious, the staff are incredible (and I mean incredible - nothing is too much trouble for them, they are so polite and will really go to great lengths to help you).
The only issue is that if the resort puts you in a room that is different to what you've booked (in our case, we booked a Standard room and we got given a Superior room), it can be difficult for them to find your reservation in their backend systems.
So ensure you go in with printed proof of your reservation and payment, and eventually it will all get sorted.
Otherwise, it's amazing, the Dawa drinks are top notch and the rooms are spacious and inviting.
Käännä
Zaikenjikou
Standard-huone
Majoittunut 10. 2023
Matkusta ystävien kanssa
7 arvostelu
3.5/5
Lähetetty 22.1.2024
long story. 最後一晚突然下大雨,整個房間地上都是雨水,我們所有放地上的東西全部濕掉,電吹風差1釐米就泡在水裡了。
然後酒店怎麼處理的呢? 除了一句無關痛癢的I’m so sorry to hear that 之外沒有任何措施。在我們要求下説店內消費給個九折????
説實話這點補償還不如不給,便宜幾十塊人民幣還當施捨了
酒店環境沒得説,非常美,但這最後一晚的經歷實在太糟糕,不會再次選擇。
Käännä
Ms Raston
Majoittunut 8. 2023
Pariskunnat
18 arvostelu
4.7/5
Mahtava
Lähetetty 18.10.2023
Best hotel in diani
Käännä
Vieraskäyttäjä
Majoittunut 8. 2023
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 25.9.2023
Impeccable service and lovely place, truly perfect in every way