Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking time to share your feedback. We are delighted to hear that you enjoyed our swimming pool and its ambience. For the observations you have mentioned, the balconies are designed to enhance the hotel's aesthetic appeal; however, for the safety and security purpose we have to keep them closed. Moreover, we also need to ensure that the mosquitos and other foreign bugs do not pose a risk to our guests. Regarding the rooms, our superior category rooms were already renovated last year. The other categories such as Deluxe, Business Class and Suites are yet to be renovated. We apologize for any inconvenience you have faced with our security department. We will certainly bring this issue to the attention of higher management and take appropriate measures to address it.We hope to see you back at our hotel very soon.Hospitably,Radisson Blu Dhaka Water Garden