Hotel Omni Residency Dhaka arvostelua

我感覺這酒店很好，這已經是我第三次入住了。

Good hotel in Dhaka. The room was clean.

Good hotel in a nice n quite Location in Dhaka's Bonani area.. Breakfast is just Average, this Hotel needs to improve its Breakfast service, add more hot food items.. might stay again when in Dhaka..

ロケーションは良いです。徒歩圏内にレストランたくさんあります。空港からエアポートタクシーで1,700タカ、ホテルから空港までUberで500タカでした。シャワーはお湯と水が微妙に温度が違うだけで、温かくないです。でも水もぬるいので気になりません☺️。レストランは6:30からですが、6:30に行っても準備始めたばかりで食事できません。6:50に行ってください。メニューは普通に良いです。エレベーターが１つで80%スタッフが使っている感じで、長時間待つことがあります。改善してほしいですね。

非常不好的體驗

The hotel is friendly to foreigners. Staff is polite and friendly, can communicate via English. Food in Canteen is good.

I do not recommend this hotel at all. I have visited 25 countries in 2024, and this is my second holiday of 2025 - this is easily the worst experience I have ever had the sad reality of experiencing. I visited Dhaka after a very long flight from London and I chose this hotel as it was in a very good location, next to the rich and posh areas of Dhaka and expected the service to be of good standard. Upon check-in, I was asked for full payment - which I paid with no hesitation as this was what I agreed to when booking. However, as soon as I checked in at 7pm (bearing in mind, the hotel messaged me what time I will check in, I advised 6pm), the reception staff member advised me only one room is available and the second room will not be available until 9pm. This was not mentioned before taking full payment. Furthermore, I was astonished how a room was not ready at 9pm when check out for guests is 2pm at the latest. I also advised the hotel of my arrival time. I was deeply disappointed with this. At 10, I went back downstairs to ask the status of the second room, and again there was no communication when the room will be ready, other than ‘soon’. We eventually was given the second room after 11:30pm which is frankly not on. I was not offered any sort of apology or compensation. Additionally, the first room we were given at check-in had its own issues. The key card did not work and we had to go to reception for someone to come upstairs and use the ‘master card’ every time to allow us access to our room. We were advised they were not able to do anything until the following morning. The following morning came and when I asked the status of the repair, reception was not aware. I told reception the issues and still no one came. On the 3rd ask, en engineer eventually came to repair the electric lock after an hour. This was around 3pm so we wasted our whole day waiting around for the engineer. Finally, our third and final day, we were deeply upset with the cheating and morals of this hotel. The evening before we had agreed on a very high price of £55 (8000 taka) where a driver would show us around Dhaka for the day and also be a guide. There are many historical monuments in Dhaka and I wanted to understand the history behind these - hence why I paid the overinflated prices. We also agreed after the tour the driver will bring us back to the hotel and then take us to the airport after picking up our suitcases. The first issue we had was that the tour was not a guided tour and so we didn’t get a lesson of the history behind each monument. Secondly, after we arrived back to the hotel, the driver advised it was impossible to fit all our suitcases in his car. The hotel staff knew exactly how many suitcases we had and said they would all fit. When we were advised by the driver that the suitcases would not fit, the hotel manager advised they have a bigger car to take our suitcases but there will be an extra 1000 taka charge. This was outrageous considering th

Staff members were most impressed, professional and courteous. I am beyond excited for the service they provided. Each and everyone was always ready to help and support. I hope this will be my next home…thank you for your service

There was no handwash in the bathroom. I booked and paid for a transfer directly with the hotel, the lady on reception did not even return my change. Asked at reception for a bottle of water, they said they'd send it to the room. I had to call a further 3 times to chase the water & finally it arrived 2 hours later. Absolutely disappointing service from this hotel.

Great hotel Amazing service and the location is great. So many shoes and restaurants around this hotel. The street where the hotel is located is quiet. The staff was amazing helpful and the service was one of the best I experience. Will for sure come back.

Budget hotel at Dhaka with outstanding service. It was my first time stayed in that hotel. Location in close to everything on Gulshan and Bonani, ride to Airport is 30 to 45 minutes depends on traffic. Service was five stars and every person who work there whom I have some kind of interaction was outstanding.

Excellent staff The stay was comfortable and the staff where very friendly. I wanted to get a hair cut and they were kind enough to escort me to a near by place and ensured that my need was met. One area for improvement is to increase the vegetarian options available on the menu :) !

This is horrible hotel, operation management is not perfect, property is excellent, staff need more training, they should know to speak in english, Service totally zero, my personal Star 2, good location middle of Dhaka, no swimming pool, no bar, i Will not recommend.

Average 3 star property with all basic amenities, no swimming pool , breakfast not good only limited variety , dont expect great services throughout your stay its the same average quality services offered , location inside like 5 mins walk from maim road