Residence Inn Philadelphia Great Valley/Malvern

2nd tome at this location love the rooms and staff

Great place

The front person was very nice…

The quiet

Would definitely stay again.

Was extremely disappointed in the front desk on duty. My daughter an art project she had been working on for over a month that was the next week. She brought it with her to work on while at her volleyball tournament. She accidentally left it and when it was discovered I called back even asking to offer a reward but the front desk associate showed no compassion and was a little rude. It was very clear that this was valuable and it would have been nice to have received a phone call instead of throwing it away. In addition the door did not close on its own. You had to put pressure on it to close as well as it made a huge noise when it did close. Very unsafe. The shower had a little mold in it. The front desk associate who was working the evening shift was not kind