Courtyard Philadelphia Great Valley/Malvern

酒店房間不錯，沒含早餐、在美國鄉下沒有車就不那麼便利

Quite at night Coffee was great in the morning Front desk was helpful

This place is a disaster. TV is on the desk angled so you have to bend your neck to watch it. Whole place is dirty. They ask that you don’t get cleaning service throughout the week but can if you ask. Walls are very thin here. Pillows are okay but the bed cover is thin. The heating broke and it was blowing cold air on hot in November…one of the worst hotel stays of my life

Bugs on the bed and room was filthy. General manager refused to refund money. No equipment to treat luggage for bugs so that you don't bring them home. Bare essentials provided. No luggage rack in room or luggage carts.

I am writing to express my disappointment with the recent experience we had at the Courtyard Philadelphia Great Valley/Malvern. I would like to start off by complimenting some of your amazing staff and do hope that I have their names correctly and apologize for not having the other names. Linda, the person working at the front desk Saturday afternoon/evening was such a joy.!!! She was extremely kind, asking if we needed anything, cleaning the lobby area, greeting people as they were walking through the doors. You can tell, she loves her job and what she does. Rasheed, the chef! Rasheed was the bartender in the lobby area. He was engaging with everyone, polite, pleasant and we only found out at the end that he was the actual Chef/cook bartending due to staff not showing up and he was helping out. The maintenance gentleman (can't remember his name) was also working Saturday evening, noticed that i was upset and tried to help the best he could. He did go above and ask if there was anything that he could do to make my experience better. Saturday morning AM staff for breakfast did not show up and breakfast was not available at all, not a big deal for us. The gentleman that seemed to be from a different department helped with running to get cereal and water for everyone waiting! Very kind person. Please, please, please pass along my gratitude for the hard work that they are doing and it did not go unnoticed at all. They are the "A" team in my eyes. Mind blowing at how unprofessional Aja Walker, the GM is as well as the front desk Manager, Sarah. I have yet to hear from Aja after providing my contact information and she left the hotel without contacting me as she stated she would. Email in detail will be following.

Used this hotel for our wedding which was close by. Very accommodating, great communication and fairly priced. Rooms were well kept and clean. Good food close by as well for extended stays. Highly recommend.

The room was dated but acceptable. Went into the bathroom and to my horror saw a tub with rust around the overflow (see picture). This is totally unacceptable and something you might see at a $50 night hotel not $150 and certainly not a Marriott. The HVAC system malfunctioned and kept shutting on/off all night. I’m used to sleeping in 66-68 degrees and it would not go below 72. Hoping to sleep in until 8:00am, we were startled to hear lawn mowers, gas trimmers and leaf blowers at 7:00am. It seems this hotel has either staffing issues and or poor management therefore I would not recommend staying here.

One of the lowest rated Marriotts I’ve stayed. Old looking rooms. Old key system for the room and my key did not work reliably. Bathroom needed new paint. No soap or toiletries in the bathroom. Mattress was worn. Breakfast mostly processed and carbs.

After a long drive, visit with family, we stopped in to see friends for dinner near Yardley. We had a delightful evening, but needed to get on the road again, to continue our travels to Longwood Gardens. We drove about an hour and were able to get a reservation, on a Saturday night at this Courtyard. WE even arrived late and were able to sit back, grab a couple of drinks and chill in the room and get a great nights sleep. It's always good to know that Marriott is a reliable stop with no prior reservation, to catch some shut eye and a good adult beverage.