Best Western Sugar Sands Inn Suites

Thank you MIKE L. And CHRISTINE M. For the excellent friendly service. They greeted us whenever we saw them throughout the hotel and if we needed anything they helped us get it. BRITTNEY did a great job as well and made our stay very comfortable when we changed from our original room to our new room. The outdoor pool was warm and allowed us to use it while the weather wasn’t warm out. The jacuzzi was a nice size and we enjoyed using that as well. Our children really enjoyed the game room which had a large connect four game. You can also get board games from the front desk. The breakfast was delicious. Ms Christine also helped me make my waffles so thanks again for going above for the guests. The hotel was clean and smelled good. Thank you three for the five star customer service. When we get back to Destin we will stay here.

i work for the country inn and suites in helen ga, and we went to destin for our family vacation. it was so awesome..felt like being at home. the staff was very nice and the hotel was clean.. i loved seeing how the country inn and suites i work for was just a little different from the destin hotel.. we had no issues at all and house keeping was great and loved the breakfast..we will soon be back to destin and we altready have planned to stay with country inn and suites again at the end of the year...

Hotel confortável, com suite ampla e muito bem localizado. Perto de lojas, shopping, restaurantes, walmart e praia. Está incluído um gostoso café da manhã. No hotel há máquina de gelo, bebidas e snacks. Café disponível no hall do hotel.

We stayed here for 5 nights and it was really nice. The staff was very accommodating and friendly. The only issues we had was getting enough towels but I always bring some from home. They cleaned up our room when we needed and it was a very comfortable stay. It was only a mile from the beach we went to and very close to shopping. What more could you ask for? I would definitely choose this hotel again. Thank you for making our stay in Destin, FL awesome!

We booked this through hotwire because it said it was 3 stars, but we disagreed and got a refund with them. I'm sure it was nice a few decades ago but they are in need of new furniture, carpets, and mold resistant walls (see pictures). The smell was musty and I agree with the other review about needing to throw out the pullout bed. I rated it 2 because the staff was very nice, the breakfast was ok, and the location is as close as you can be to the beach without being in a condo.

Finally made it to Destin. Awesome place, lovely beaches and lots of choices for food. Hotel was reasonable and gave us our AAA discount. Loved that. We got there a little early but they called us once a room was ready. We got a suite with 2 queen beds that were almost like separate rooms. That was awesome. The room was very clean and smelled fresh which was great. The staff was very friendly, especially the breakfast team. They were prompt, courteous and very pleasant. The two downsides were walking into the hotel, there was a damp carpet smell. Not very noticeable but just enough to make you wonder if the room would be okay. For us the room was okay. Also on the day of check out, we were asked at 10:30 am if we planned to leave today. Check out is 11 am. Just made us felt rushed. Front desk was very apologetic when I asked about that but I still felt a little pushed. Overall good trip and I would recommend them as ask option if looking for a place to stay in Destin. Good access to mall and places to eat not to mention beaches. Just be aware you are not right against the beach so you have to drive for a swim.