The Westin Desaru Coast Resort

Highly recommended for family and kids. Foods are very nice & its not as crowded as hrh. the bed is super comfy as in the cloud feels. beach is clean and clear. thumbs up & will surely be back

데사루에서 제일 좋은 곳 입니다. 한번 가볼만 합니다. 수영장도 두곳이 있고 아이들이 놀기에 좋습니다. 바다도 보이고 전망이 좋습니다.

Overall it is a good stay. However, the breakfast area is very packed and the air condition doesn’t seem to be working. We went back for a dinner buffet as there’s not much choices around, the Italian restaurant is full. The Buffett dinner have limited choices and theres a lot of flies…. The staff in the kid club is very impolite. We are just trying to understand how my 1yo baby can be company and my friend have a 7yo kid with us. In the end we just decided not to stay inside with her attitude. Other than that, it was all fine. With the price that we are paying and the service provided, it is a little below the expectation, especially on the food and the kid club bad experiences.

niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Overall, a great stay — clean rooms, beautiful beach, and excellent service. The amenities and dining options were top-notch, and the atmosphere was relaxing, perfect for a getaway. However, one small inconvenience: there's no hand hose (bidet spray) in the toilet, which may be a downside for some travelers who are used to having one. Aside from that, everything else was fantastic.

I recently stayed at this hotel and had a generally pleasant experience, though there were a few areas that could use improvement. Pros: Exceptional Reception Staff: The receptionist was incredibly friendly and helpful. When I expressed dissatisfaction with a room facing the main road, they promptly arranged a switch to a lovely sea-view room with a small charnge. Their service truly stood out. Polite and Welcoming Staff: Many of the hotel staff were warm and courteous—greeting guests in the hallways, helping with the escalator, and always offering a smile. These small touches made the stay feel more personal and pleasant. Nice Complimentary Extras: Free popcorn and drinks were a thoughtful and generous touch that added a bit of fun and comfort to the experience. Good Gym Facilities: The gym equipment was quite satisfactory, and I appreciated the extra details like iced towels and a spacious yoga room. These features made the fitness experience much more enjoyable. Lovely Whirlpool: The whirlpool was also a highlight—clean, relaxing, and a great way to unwind. Cons: Unfriendly Breakfast Staff: The staff at the breakfast restaurant weren’t as friendly or helpful as the rest of the team. When I asked about the menu, I was met with a lack of interest, which was disappointing. Food and Organisation: The breakfast area felt a bit disorganised, and the food quality in both restaurants didn’t quite justify the price. The flavours and variety could definitely be improved. Renovation Disruption: Part of the lobby and car park were under renovation during my stay, which impacted the overall ambiance and convenience. Pool Needs Attention: The swimming pool felt outdated and could use some upgrading to better match the rest of the hotel’s amenities.