Lauren M
4. huhtikuuta 2025
First I turned up, waited 10/15mins for a staff member to turn up, got given a key, and when I went into my room, it was a mess. Towels on the floor, bedding used etc. It had not been cleaned. Mistakes happen, so I went back down, and after waiting 30mins, got given a new room. My issues: There's a desk but no chairs, so you can't sit at the desk. The hotel states the room comes with "iron/ironing board and laptop workspace" No hair dryer No iron (when I asked for one, after an hour wait, I was given one so heavily stained, I wouldn't use it to iron my white shirt) Insufficient lighting. My room has no ceiling lights and one wall light near the door, nothing near the desk or bed. No parking (had to park on a side road) Bed was like a concrete slab Wifi barely works, drops out, struggles with basic websites (the hotel states the room comes with complimentary "100+ Mbps" wifi speeds. Definitely getting no where near that. Incredibly noisy surrounding rooms and corridor.
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