Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
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Kaikki arvostelut(40)
Positiiviset arviot(42)
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Kielteisiä arvosteluja(26)
Vieraskäyttäjä
Majoittunut 12. 2023
Muu
10/10
Ylivertainen
Lähetetty 14.1.2024
It’s homeless shelter that needs to be ridden out of my neighborhood. Do better Denver. The neighborhood was nice before our governor embezzled money to purchase this and make it a constant hotspot for EMS and Crime nearby! Thanks to all the libs who made this possible :-) Look at the trouble tree off Quebec it’s the same story as this hotel!! FANTASTIC
Käännä
Vieraskäyttäjä
Majoittunut 12. 2023
Pariskunta
8.0/10
Erittäin hyvä
Lähetetty 13.1.2024
Third stay here and the best rooms (2 room suites for all guests) in the Highlands Ranch, South Denver suburbs. Great free full breakfast daily. Great pool and gym. Spacious open area. Negatives; never recognized as a Hilton Honors member; receptionists not friendly; ladder blocking from entrance not addressed by management and OSHA violation by vendor; sparks flying in lobby as another vendor opens a locked suitcase with power tools directly on from of 2 receptionists. OSHA violation again. Stayed several days and had room service once. Claimed we had DND sign on door (we had a dog); so work with us, don’t ignore our request to serve room at our convenience; we’re the guests!!!! Poor restaurant but the manager was outstanding; limited menu; that restaurant has always been useless with poor food; let’s make that very poor food and selection; how do you not have soup of the day each evening??!!
Käännä
Vieraskäyttäjä
Majoittunut 9. 2023
Muu
4.0/10
Lähetetty 5.10.2023
I already wrote a review, but for some reason it never posted. I checked in today due to an emergency at my home and my insurance company booked this place for me last minute. It is pet friendly, which I needed. But the room is disgusting.. I went to get in bed tonight and the sheets were clearly not changed after the last guest there was make up and snot all over them. It was disgusting. I called the front desk and they were very nice and asked if I wanted to change rooms but I had already settled in and it was late so they ended up bringing me clean bedding, then I took a shower and there was a used shampoo bottle in the shower so clearly the shower was not cleaned. There’s sticky dirty stuff all over the nightstand. Windows are so dirty you can barely see out of them. Carpet was not vacuumed. I found change and new clothing tags on the floor even though the hotel is old that wouldn’t be an issue if it was at least clean.
Käännä
Vieraskäyttäjä
Majoittunut 8. 2023
Liikematkustaja
4.0/10
Lähetetty 23.9.2023
Bathroom had dried urine on floor, and trash cans were not emptied. COVID is over people, get back to cleaning/inspecting rooms daily. This is not the "new normal". Make an effort to keep rooms cleaned daily.
Käännä
Vieraskäyttäjä
Majoittunut 8. 2023
Liikematkustaja
2.0/10
Lähetetty 10.9.2023
We were pleased at the hotel atmosphere, especially the chef at omelet station in breakfast. However, the front desk Chris and on duty manager Kevin on Saturday, 9/9/2023 are very COLD BLOODED. Our group were to catch the flight in the morning however one of our members over slept. We asked for their help for the room number but they ruthlessly declined SEVERAL times. Their attitude is like I don't care any crisis happening to you I only care about my job. For the sake of their attitude, I will not go back to this hotel location!
Käännä
Vieraskäyttäjä
Majoittunut 8. 2023
Muu
2.0/10
Lähetetty 7.9.2023
This place needs a complete upgrade/makeover/facelift, as its exterior is outdated and so is the interior. All the doors on the room we stayed in would not open or shut smoothly. You had to slam them and even then, the bathroom doors would not shut or open properly. The air vents on the ceiling of the interior area overlooking the floors below were filled with dirt and large dust bunnies. The free breakfast menu never changes and they dont allow you to touch the bacon, rather an employee rations it out to you vs. the open access to the pork sausage. No alternative to eating pork as if no one knows about turkey bacon or sausage. Other then Kevin at the front desk, the rest of the front desk staff needs a crash course on how to smile, be welcoming and put the guests needs first. The personal safe in our room did not work and maintenance could not replace it. The microwave in our room was dirty on the inside. Not sure who measured the toilet tank in our room but it was so large that it blocked your access to the second roll of toilet paper. The water pressure at times in the shower was nothing more then a trickle. Overall this location is being run like a low budget motel but charging top dollar based on the Hilton brand. Don't look out the glass while in the elevator on 1st floor, if you don't want to see old room access cards, multi colored confetti and other trash, around the panels that separate the dining area from the elevator.
Käännä
Vieraskäyttäjä
Majoittunut 7. 2023
Pariskunta
10/10
Ylivertainen
Lähetetty 28.8.2023
The hotel was clean and well maintained. The staff was outstanding! Everyone was helpful and very polite, most spoke English. The breakfast is better than any you can buy at any restaurant. The evening happy hour was a nice touch. As with all Embassy Suites we have stayed the rooms were comfortable and we could not here the neighbors. Great expierence. Thanks!!
Käännä
Vieraskäyttäjä
Majoittunut 7. 2023
Matkustus ystävien kanssa
10/10
Ylivertainen
Lähetetty 20.8.2023
Our ladies group the D.I.V.A.S ministry have been coming to the Embassy suites for about 5 years. We always enjoy our stay at the Embassy suites We love the breakfast and the hot tub . We always love coming ❤️
Käännä
Vieraskäyttäjä
Majoittunut 7. 2023
Perhe
8.0/10
Erittäin hyvä
Lähetetty 15.8.2023
Visit Kevin Parker and his coworkers at Embassy Suites Denver Tech North. The staff are very friendly and helpful. Rooms were clean, spacious and served the needs for an extended stay. The added bonus of breakfast allowed us not to have to rush out in the early morning.
Käännä
Vieraskäyttäjä
Majoittunut 7. 2023
Muu
2.0/10
Lähetetty 8.8.2023
Dirty windows, stained carpet , and exposed pipes from a broken tub. If that wasn’t enough there was construction noise from inside the room and the pool/ fitness area reaked from the possible overuse of chlorine. They should rename this hotel or renovate. A true disgrace for embassy suites at large. SMH!
Käännä
Vieraskäyttäjä
Majoittunut 7. 2023
Muu
8.0/10
Erittäin hyvä
Lähetetty 7.8.2023
The service at this hotel from the front desk staff to all employees encountered was excellent. I just completed a ten day stay at the hotel while in Denver for medical care. Every special request (looking at various rooms to see what would accommodate best, the need to extend my stay beyond originally requested date, full cleaning scheduled when I wanted) was met with no issues at all. The front desk associates were kind, caring and encouraging when I explained why I was in Denver. Kevin in particular was encouraging to me. After my experience, I really don't understand the negative comments and reviews about this property. The suites are large and well furnished, beds and linens are excellent, great lighting in the bathroom, lots of storage space, a/c worked well and my sixth floor suite was very quite. Parking near the front door was never a problem even on busier days. The breakfast service was excellent. There are cooked to order omelets and other egg dishes as well as fresh fruit, yogurt, cereal, bacon, sausage, oatmeal, French toast, pancakes, potatoes - all freshly cooked in house (even the oatmeal). Also, various pastries (muffins tasted and appeared to be baked on site) and breads. Everything was extremely organized and plentiful with several attendants clearing tables and keeping things stocked. And they all were friendly and professional. The evening reception was another big plus. Various salty snacks, fresh veggies/dip and/or fresh fruit were available each night with another option (hummus, pasta salad) that changed each evening. Again, plentiful, well stocked and well attended. The business center computers and printer worked well, laundry area was nice with working machines. Pool and hot tub looked clean and well maintained (though I did not use either). I did use the fitness center which was in good shape as well. It is apparent this is an older property but it has been well maintained. It could use some refreshing but nothing is seriously wrong here. The flooring in the public areas (carpet and tile) is worn or chipped in places, some painting needs to be done and one of the elevators is a little rough. In my suite, the only complaint I have is the water pressure was not great in the shower and there was a couple of small rust stains around the tub fixtures. I would suggest washing the outside of the suite windows and cleaning around the elevator landing area on the first floor - the areas visible through the glass elevator walls. The hotel is within easy walking distance of a couple of stores (Target, Whole Foods) and several restaurants (Raising Cane's, Q'doba, Chick-fil-A) with other restaurants a little further but still walkable (Panera, Starbucks). Overall, this is a nice hotel with great service especially and I would certainly stay there again.
Käännä
Vieraskäyttäjä
Majoittunut 7. 2023
Muu
2.0/10
Lähetetty 15.8.2023
There was a mix-up when we arrived as our room was under construction with drywall tools in the room. We were quickly moved to another room...not a big deal, but a minor inconvenience at the end of a long day traveling. Our "upgraded" room was the exact same room a few floors up. The mattress was really bad, it reminded me of an air mattress. Poor quality. The hotel is very old, and it shows. We didn't even bother trying the breakfast in the morning, so I have no idea if it was good or not.
Käännä
Majoituspaikan vastaus: hollihusker, Thank you for the review. Please accept my apology for the condition of the mattress. A good night sleep is very important. We will be sure to follow up and see what is going on with the mattress. Regards, Charlie LaMont General Manager
Vieraskäyttäjä
Majoittunut 7. 2023
Perhe
4.0/10
Lähetetty 15.8.2023
We were assigned a room that smelled of cigarette smoke. Had to threaten to leave the hotel before they offered another room. The room they offered was only for one night, so we had to re-pack, move, and un-pack again the next day. They refused to bring us fresh towels because we did not request towels with 24 hours advanced notice (this was not mentioned during check-in). Toilet seat was loose and flopping around. Had to wait in line at the omelet station to get bacon (everything else was serve yourself).
Käännä
Majoituspaikan vastaus: GregoryTravel77, Thank you for the review. Please accept my apology for the issues you encountered during your stay. We should have done a much better job. I will be following up with the team to discuss how we could have handled the situation better. Regards, Charlie LaMont General Manager
Vieraskäyttäjä
Majoittunut 7. 2023
Muu
2.0/10
Lähetetty 15.8.2023
Worst ES I’ve ever seen. Grungy inside and out. Atrium floor filthy with food crumbs and spilled drinks all week. Right side of the mattress totally blown, sheets don’t fit, a/c doesn’t keep up and vent squeaks, couch belongs in a garage sale. Housekeeping did a partial job, the day after requested. Trashy.
Käännä
Majoituspaikan vastaus: Curisosity746910, Thank you for the review. I will follow up with the team regarding your comments and will work hard to make improvements. Our team does truly care and wants to ensure every guest enjoys their stay. Regards, Charlie LaMont General Manager
Vieraskäyttäjä
Majoittunut 7. 2023
Perhe
8.0/10
Erittäin hyvä
Lähetetty 15.8.2023
Family vacation with 4 kids aged 4 to 10, so we needed a room with several beds. The room here was great with 2 queen beds in 1 room and then a sofa sleeper in another room. The location here on the south side of Denver was also what we needed for where we were headed. There is a Whole Foods across the street. It is about 20 minutes from the Denver Zoo and 30 minutes to Red Rocks.