Best Western Plus Texoma Hotel Suites

We stay at this hotel several times a year when we are in town visiting family. This could be a great hotel with a few updates and changes. The trash cans outside are always overflowing and need to be emptied regularly. The rooms have been clean, but definitely need an update. Changing out the carpet for flooring would help. Updating the bathrooms would help. The staff is always friendly and helpful. A lot of workers stay at this hotel and it has taken a toll on the hotel. Sometimes there is dried mud or dirt as you come into the hotel and the floor of the elevator is dirty. We will stay here again because the rooms are clean and the staff is very nice.

The room was very nice and clean. Staff was very nice and helpful. Enjoyed our stay.

Disappointing, unclean hotel. The staff was nice and that was the extent of “good” in this hotel. The pictures online are not an accurate representation of this hotel and their rooms. The first room we got there was not clean and we had to be moved because when the toilet flushed it poured out water. Second room we were given was dirty and not kept up with. I paid over 300 for this place, looked at reviews to insure this was a good place to stay for cleanliness and it was not. It was a waste of money. Worst part was that this was supposed to be a getaway for my mom for Mother’s Day and I felt terrible because this place was very dirty and things were not kept up with. I understand a place being old but I don’t understand why it would not be clean, why weren’t things wiped down. What do most people look for in a hotel? It being clean. There was literally mold and dirt on the pictures hung up on the wall.