Courtyard Delray Beach

This hotel is the worse Marriott hotel I have ever stayed in. This hotel has roaches. Upon my arrival on July 16, 2025, I was informed that the air conditioner was out in most rooms. The one-bedroom King Suite I reserved could not be rented to me due to this issue, so they put me in a different room for 2 nights. They did give me a $200 credit on my bill for this inconvenience. Upon moving to room 355, the King Suite, I discovered cock roaches in the room. Some got into my luggage. I did not bring them with me because I do not have roaches where I live. They moved me to a different room because someone else had the room booked the weekend of August 8th and I was supposed to go back to the King Suite on August 11th. I get a phone call from Matthew Stoner, Manager at the front desk the morning of August 11th informing me that the air-conditioner in the King Suite was broken and by state law, he could not rent the room to me and instructed me to remain where I was in room #338. This was my 3rd room in 4 weeks. Unacceptable for close to $300.00 per night! They also charged me $161.00 for Garage Parking and parking taxes knowing I didn’t have a car and took Uber everyplace. It took me 4 days to finally get the front desk staff and hotel management to credit my bill for these erroneous charges. Other Google reviewers said they too were charged falsely for garage parking fees. So this appears to be a fraud scheme that this hotel is perpetrating on its customers, hoping that you don’t find out about it on your invoice until you have checked out of the hotel. Fraudsters! Matthew Stoner displayed passive-aggressive behavior toward me and was very unkind and unprofessional. In fact, the entire front desk staff acted the same way. Like they don’t want to be there, they hate their jobs and they all had the worse customer service skills I’ve ever experienced as a Bonvoy member at ANY Marriott property. I will never stay at this hotel again and I strongly recommend that you stay at The Seagate Hotel at 100 East Atlantic Avenue in Delray Beach a couple of blocks away from the beach. If you want to relax and enjoy your vacation, please do not stay at the Courtyard Marriott Delray Beach. There are much better hotel options in Delray Beach that are clean, bug free, won’t put unauthorized charges on your bills and will offer you professional and kind customer service. Stay away from here!

I really have a moment to post any reviews unless I am upset with someone/ something that much to take my time and go online. But I gotta say something nice about Receptions Dahana… We came in this hotel first time in July from Chicago w our oldest son for FAU orientation and then again now in August. It’s a very emotional time for us as a family but Dahana was soo sweet and kind and supportive that it really touched me to my core. When we called her from airport to see if maybe we could check in to our room earlier that regular check in time - she totally recognized me and remembered me as a guest from July??? Like seriously? I was soo impressed by this and she was sooo accommodating. We loved staying here . We loved hotel attention to cleanliness and maybe if I would love something more would be a coffee in a lobby. Yes- I was going to Starbucks that’s open 6-9 but regular coffee and creamer would make a nice welcome.

I was there a couple of days with my daughter on a job interview, the hotel service was terrible, there was no room service, I had to pay $4 for a bottle of water and had to walk to the front desk for water that's terrible. i've been a Marriott Rewards member for several years and I will not recommend this hotel ever again .!!!!

As a corporate meeting planner, I coordinated a meeting for 48 attendees at the Courtyard Delray Beach, and the entire experience was exceptional. Kayla made the planning process seamless, and the on-site support from Alex, Adam, and Michael was outstanding. Communication is key for events like this, and they truly excelled—making my clients feel at ease so they could focus on the business at hand. The meeting space was intimate, comfortable, and thoughtfully arranged, providing the ideal setting for our group. Convenient parking was another highlight—day guests could park in the garage at no charge, and overnight guests received a discounted rate of $15. I highly recommend the Courtyard Delray Beach for corporate meetings. The team’s dedication and the property’s amenities made for a truly successful event.

5 star

One of the worst hotel stays I've ever had. The air conditioning in my room wasn’t working, and the heat made it nearly impossible to sleep. I spoke with the front desk twice hoping for a solution, but nothing was done. No follow-up, no offer to change rooms — just empty apologies. Miserable experience and a completely ruined weekend. I would not recommend this place to anyone.