Anjali D
4. huhtikuuta 2025
I recently stayed at Hyatt with my family and was thoroughly disappointed by the experience. Upon entering our room, my son immediately found a chocolate wrapper on the floor, raising concerns about the cleanliness of the space. This initial impression was further exacerbated by the room's overall condition, which appeared outdated and poorly maintained. Given the hotel's reputation and the rates charged, I expected a much higher standard of accommodation and service. Unfortunately, the reality fell far short, leading to a sense of regret over the money spent. I hope this feedback prompts the management to address these issues, ensuring future guests do not encounter similar disappointments.
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