Hampton Inn Boca Raton/Deerfield Beach

Brilliant

Highly recommend the staff was friendly and welcoming and the hotel was very clean

I had booked two rooms for 4 days. Upon entering the hotel we checked in and our rooms were clean no complaints there. My complaint is about one of the agents by the name of Robert. Not only was this individual rude but also very racist/prejudice. He caught my attention after my family and I would enter and leave the property without any reaction from him other than him looking at us strongly. Before leaving one morning I told him I had two rooms and I wanted both serviced. He spoke in a manner as if I was dumb and didn’t know what I was talking about. And our rooms weren’t even serviced! From that moment on I just observed him. Sadly for every Caucasian individual that entered and checked into the property he was so nice and humble greeting them with respect and addressed them as they entered and left the property. For every colored individual his mannerism was certainly not the same at all!!! Apparently this is not the first complaint about this agent I was told. Other than that location was minutes from the beach. Breakfast and housekeeping staff were very kind.

Conveniently located off of the highway allowed early check in breakfast was great staff was nice beds are comfy shower could've been cleaner

I was there for a teacher education class. The room was cold and there was no hot water. I complained about the lack of hot water and they told me that they were having issues with the hot water at the time. I also told the feont desk that there was also no way to adjust the temperature in the room. So I was freezing all night as well.