Fairfield Inn Boston Dedham

Hotel was very clean. Staff was EXCELLENT, very personable and professional especially Chormelle Vilme at the front desk. SHE IS THE REASON I WILL RETURN…

Un hotel con lo básico para pasar las noches y desayuno básico

I booked three rooms (in February!) for my fathers 80th Birthday party on September 23. . Family traveled from afar to attended . Boston area hotels book up quickly and they are expensive. I received an email on SEPTEMBER 13 that my rooms were CANCELED. NO explanation/instructions or offer to help re book. I called the hotel directly and a man told me that all reservations were canceled. “The cancellation is to house the migrants “. “The state took us over” The state doesn’t “take over “ with out an agreement from the hotel. I called Marriot Bonvey and they re booked me in another hotel and I had to pay more !!!! No reply from Marriot. No reply from the Fairfield Inn. No apologies (although they said I received an apology in email which I did not). I can’t believe the poor way in which this hotel and Marriot hotels treated us and the very bad position they put us in. And then blamed the state. So our taxes are paying for the higher end hotels for migrants AND I had to pay more myself for my family to have housing. This is crazy.

I work in this industry.. your room cleanliness depends on the employee. Someone definitely needs to check over work after seeing other reviews on here. Our room was VERY clean. Upsetting the pool was closed. The ice machines need to for sure be fixed. More towels/soap in room would be helpful for everyone. I agree the hallways don’t smell the best. It is too expensive a night for the issues but our room was amazing.

Absolutely horrible smells the permeate the rooms, hallways, and elevator, broken plugs, broken ice machines, not clean, and horrendous decor. This is a super 8 with Marriott’s prices. Stay away if you are expecting the experience of a Marriott!

The only positives were that the room was an adequate size and breakfast buffet was ok. Other than that, this was not at all up to Marriott standards. Rooms and halls smelled awful. Bldg itself was falling apart. Super run down. Pictures online did not represent at all what the hotel looked like inside or out.