Residence Inn Syracuse Carrier Circle

This location needs major maintenance. I am a lifelong customer of Marriott. This location needs major repairs and maintenance. The odors in the room are unbearable, smells like rotten eggs. The carpets are worn out and smell, to a point that we could not remove our shoes. The shower dripped all night. The location is convenient near major highway.

This place needs work. We stayed for just one night. They have 16 different buildings and you have to walk to the lobby for breakfast. That's fine in June but I wouldn't want to do it in winter. The room smelled old and musty with popcorn ceilings. The bed wasn't well made and sheets barely stayed on at night. The woman taking care of the breakfast buffet wasn't paying attention and most hot food was empty when we arrived. Our shower didn't have any shampoo. What's the point of these big containers if you don't keep them filled?

Old dated dirty hotel. Normally I wait till I've checked out but this is too bad... the Queen bed is actually a Full size bed.. room is a nice size and there is a clean but small kitchen. It has The smallest bathroom in a hotel I've seen in years. Has an old fashion tub, terrible water pressure, smells musty, granted it's raining... the vanity has a drug prep burn spot...see pic below. We will never return. We stay at Marriot properties often. Prefer The Residence Inn. This is the worst one I've stayed at in my life, im 59. Its Like a bad Holiday inn from the 90s

Clean, safe place to stay with pet and near airport

I should have checked the reviews first. Dated facility. Inattentive staff. Poor quality pillows. Rooms can be noisy. Entry has potholes. Be advised that there are no elevators or pool. Carrier Circle area has generally gone down hill. Better hotels in the vicinity.

Easy on and off highway. Mostly clean. Rooms not ready at check-in time, but with a later check-out and earlier check-in time, they seem to have set themselves up to disappoint customers. Due to rush to clean rooms, many tabletops in our room were visibly not cleaned thoroughly. Breakfast was okay. Very confortable sleep in comfy beds and quiet room.