Renaissance Daytona Beach Oceanfront Hotel

Brand new hotel and still working on getting the kinks worked out. No self park and valet parking only, $40 / night plus a tip. Our first surprise is the $30 resort fee. Never saw this advertised when making the reservation. One significant issue is that each room has a fresh air supply (a very nice feature) however, the velocity of the air makes it very loud. So if you prefer quiet to sleep, this would be problematic. The room was modern, high tech, great view. The restaurant dinner was OK but not really good. I am a Marriott loyalist and so We used points for the stay. Breakfast included due to status. However, only two choices. No flexibility on how eggs were cooked, so had to pay $15 to get my eggs my way. I never ran a restaurant but I am thinking I would want to have the tables bussed after the guest leaves and not leave them dirty. First impression added a star to the review. Thomas, combination valet and bellman was simply excellent and what Marriott should strive for with customer service. The rest of the staff was very friendly, apologetic but unable to help. Won’t be staying again any time soon, will give them a year to improve their systems. If you get a great deal on the room, I would try them and see how your experience goes. To the owner and/or investors: invest in training the staff, train to say “my pleasure not, no problem.” Fix problems, fix systems, your staff is doing the best they can with what they have when they have it. Protect your investment, fix the HVAC noise .

My experience has not been a Marriott one so far. First, I included breakfast in my rate for all the members in the room (3). rate. One of the issues was the experience in the restaurant. First the menu separates de “complementary” vs paid breakfast. My breakfast was not a member complementary, it was included in the rate. The manager of the restaurant, told me they were not Marriott and as a separate company I had to deal with Marriott and she could not do anything. The personal expressed there is a management dispute between the hotel and the restaurant leadership. This is impacting guests. I understand you are just beginning operations, but the quality so far is not a real Marriott experience. I hope other Marriott members do not have the bad experience I had, and you can correct the situation.

Amazing location , outstanding restaurant. The only seafood oceanfront restaurant within 18miles. Staff is great and make you feel like royalty. Very courteous and friendly. Heated pool and an awesome vibe makes you come back. A must stop if you are in Daytona beach. Sunrise is spectacular .