Bernina Bed and Breakfast

Rapport Q/P bon Propre Fonctionnel

Alles bestens!

Clean, quiet, great location but expensive Davos is expensive! No surprise there, I know, but I expected a little more from the hotel for the amount we paid. The good: It's a walk of under 10 minutes from the train station, ski lifts, stores and restaurants. The room was very clean and quiet. Nice towels. Glasses (not cups), which is good for the environment Could be improved: The curtains are thin and don't block the street lamps. The shower is a standing stall in the corner of the bathroom with a curtain and a shallow bottom, so it soaks the floor. We requested that our room be cleaned because we were almost out of toilet paper, but the housekeeper didn't add any paper and we had to ask for it at the front desk. No kettle, coffee or tea. Toiletries are in individual plastic bottles rather than eco-friendly dispensers. Note that the front desk is not staffed for parts of the day, so if you arrive earlier than expected, you have to call (which we couldn't, as we had no cell service and the staff wasn't on WhatsApp).

Sehr sauber - und sonst alles praktisch, aber nicht luxuriös.

Super

My recent stay at this hotel was a nightmare from the beginning. Despite confirming our booking for 10 people over the phone, upon arrival, there were no available rooms. Some in our group even had to cancel their trips due to this mismanagement. The manager, Mario, promised to find us rooms but failed, leaving us scrambling to secure emergency accommodations at a much higher cost. To make matters worse, Mario assured compensation for the inconvenience, but this promise was never fulfilled. Communication was a significant hurdle throughout the ordeal. The lady at the reception, who confirmed our booking over the phone, struggled with both English and German. This language barrier only added to the chaos and frustration. I strongly caution potential guests against choosing this hotel. The combination of unreliable management, broken promises, and communication issues can easily ruin what should have been a pleasant stay. Learn from our experience and look elsewhere for a more reliable and accommodating option.