Comfort Inn Bettendorf - Quad Cities

Excellent customer service.

The beds were very uncomfortable it was very dirty in the bathroom and next to the coffe still stain on the counter there was spills on the walls

Not the hotels fault but make sure the heater stays on all night I froze and since I did freeze it aggravated my chronic pain issues and I got so sick I couldn’t visit my grandkids and one of my grandkids it was her birthday. We live 3 hrs away from them. The hotel was nice and clean And the staff was great. The free breakfast was great.

Found bed bugs in the bed and on the nightstand, was TOLD I was smoking in my room which I don't even smoke, and refused a refund for my hundred dollar deposit and the cost of my room. Worst hotel in town.

Worst motel stay that I ever had. Outside looked nice, but that was it. Pool out of order, elevator out of order, room keys did not work on any outside doors . Drapes were torn, drawers had front panels missing. Short towels and wash cloths, no shampoo etc. in bathroom. Another guest demanded money back as the sheets on the bed were full of hair. Breakfast consisted of coffee, juice and cereal and waffles. Bath/shower had putty covering many cracks. Probably more things, but you can see my point.

We rented a room with a king bed. The moment we walked up to the hotel it looked tired. After travelling for a month and driving for the day we checked in. The clerk suggested a restaurant close by that was good. When we checked in our room there was a kind size frame with a queen size mattress. The bed had only a fitted sheet, sheet and blanket. We tidied up and went for dinner as we were hungry and thought it’s only for one night. The bathroom had one bath towel, the shower curtain was hanging down and the walls looked like someone was perhaps plastering parts of the wall We went for dinner came back ready to crawl into bed and take off the next morning. The fitted sheet had red x’s left by marker and stains. We slept in our clothes on the top sheet and noticed the next morning that the bottom of the sheet had what looked like bloodstains. The next morning we hightailed it out if there thinking we may have been punked, but no it was reality. We have travelled extensively and thought we may chalk it up to an unpleasant funny story. Then the hotel took a $100 damage deposit, in our month of travelling we had never once been actually charged this fee. This hotel charged us and we had to fight to get it back. Of the thousands of dollars we had given to the Wyndham group they said they gave us 3000 points which is about $25. They could not help us get back our deposit. To top it all off we are Canadian so the deposit that was returned to us cost us about $20 in credit card fees. Honestly, the place is a hot mess. Do not stay there. Ironically we booked the Americainn the night before and it was amazing.