Regal Palms Resort & Spa

I didn't like the fact we had to pay for toilet paper, shampoo conditioner, clean under the beds they were filthy hair clothes left in drawers trash left in drawers no laundry soap only one bath towel for a person no extra bedding for the fold-out couch no extra blankets no extra nothing I was very disappointed I will not stay there ever again ask galore it just was a nasty experience

2024 family vacation Regal Palms is a very tranquil resort. The lazy river and pool area was amazing. The location was superb. It was just a 3 min walk to Publix and several restaurants. The resort itself has a great bar and grill and all the employees were very kind. The pond in the back was very entertaining. There were turtles and baby alligator in there. You could watch the fireworks from Disney off of the balcony. Overall, I would give it a 7 out of 10 for family vacation.

We rented a VRBO and stayed at Regal Palms for 10 days this June/July. The staff in the clubhouse (market place, front desk and restaurant) were all awesome. Outside pool Bathrooms and locker rooms were clean! Love the wrist bands for making sure families were there that were actually allowed to be there. My kids loved the slide, the lazy river and the pool. My husband and I enjoyed them as well and loved that there were plenty of chairs and that on the 4th both the Tiki Bar and Restaurant were running. The staff manning the slide access was amazing with keeping kids and adults safe. He was Johnny on the spot in making sure to keep the area clear and keep those that kept trying to bring drinks into the pool from doing doing so, However- there really needs to be someone on staff that keeps an eye out on the area between the walk in to the slide side and the pool as kids were running and jumping Over peoples heads to get into the pool area and at least once I saw someone get landed on in the pool during the busiest hours. If your going to have a staff member blow whistles for safety at the base of the slide- perhaps a staff member could keep an eye on the other side too.

1st I would like to say that The Resort it's self was good, the pool and restaurant and arcade were great. Staff was good for those place were all very friendly. However our over all stay for my family was not so great. Due to the management company CozyKey that this Resort works with for the rentals, our stay was very disappointing. After I booked months ahead time and it was approved, they gave me a completely different house on a completely differnet street(tried telling me that was the house I booked, which I have the email approving the house I booked). The only solution that was given was to move even further away or stay put. This was very disppointing. Then the amount of items(which was alot) that were wrong within the house itself was absolutely crazy to me. They need to be having people checking these houses before renting them and fix the items that are wrong or broken. Very unsatisfactory. Then they rented our house that we were still in for a few more day to another whole family. Which is dissettling when strangers show up at 9 to 10pm at night to the house that they think they are renting that your still in and are not due to check out for another 2 days. My whole family including my children were affected by this as well as the other family(who also had children). After our stay I emailed the CozyKey company still to this day have heard nothing back, was given nothing in compensation for all the things that occured. As well as I got and email from Reservation that was asking how my stay was, so I sent them the same email and have heard nothing back from them either. So now we will not be returning to this resort again. There is so many Resorts in that area that its ashame that they dont believe in taking better care of there guests.

We really enjoy going to Frankies in the Clubhouse. Great people great food. Sometimes it gets busy so relax and visit with someone while you wait! We enjoyed the good selection of food! See you next year!

Have stayed in regal palms multiple times and never had a disappointing stay. The location is perfect, max 20 minute drive from everything. Walking distance to Publix, IHOP and Applebee's. The amenities are great for the family. The pool is massive with a slide, with a bar, dj and restaurant all beside it. One year we decided to stay somewhere else and regretted it so much afterwards. Couldn't recommend this place more.