Vieraskäyttäjä
23. syyskuuta 2024
IF YOU'RE LOOKING TO BOOK THIS HOTEL PLEASE DON'T GO FOR IT.
We booked a deluxe king bed room, but upon arrival, we were given a single bed, triple-sharing room, as all the deluxe rooms were occupied. When we raised this issue, the receptionist asked us to stay in the room until 8 PM, promising to shift us to a different room later. However, when we checked back at 8, we were told to wait until midnight. Despite multiple requests for a room change, there was no response from the reception staff. Additionally, the room we were given (Room 403) was in poor condition – the beds had broken springs, the shower wasn’t working properly, and the bedsheets were dirty and smelled unwashed. Very disappointing experience overall.
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