Sankama the Boutique Hotel

I travel-led as a group of 4, with 2 adults and 2 kids. I paid for an extra bed too. As part of room service, 2 complementary bottles of 500 ml are provided. This is obviously not sufficient for a group of 4 for 24 hours. So i asked for 4 extra bottles of water. But i was denied and told only 2 bottles will be provided. I spoke to room service and reception and both gave same response. I am extremely disappointed and dissatisfied with such stubborn behaviour of the staff. They forget that a bottle of water costs only 15- mrp but a disappointed customer is going to cost them more than 15000- in the long run! such a short sighted staff and management.

The staff were friendly and helpful despite us arriving in the early hours of the morning. Hot water and toiletries, a clean room and a comfortable bed, plus kettle, tea/coffee and snacks. Breakfast was Indian and English buffet style. Our room fee included breakfast, and there were no complaints when I asked for a third cup of coffee

We did a night stopover on our way to goa. Nice and clean hotel. Very courteous staff. Excellent breakfast. Only con is there is very limited parking space. There is parking space on the side of the hotel which is not visible from outside. Overall good stay.