Sterling Darjeeling

Service slow and food taste not Satisfactory.

Sterling Darjeeling is a fabulous place to stay. Location : It has a great location located right next to Ghoom Monastery. Facility : The rooms were clean and well maintained. The hotel has a gym, spa and bunch of activities to keep families engaged. Food: The onsite restaurant serves fabulous food. It has great variety and spread. I highlight recommend the local food served at the restaurant. Staff: the staff is polite and always willing to help and make the stay a great experience. Would specially call out Doma and

We travlled as a family with a 5 yr old kid. I would suggest avoiding this place for its poor management and staff, and for its remote location which is difficult to access if you don't have a private vehicle. Poor service: The hotel staff and management are not helpful and do not co-operate with the guests. The hotel lists a lot of amenities but most are either not available or accessible when you want to use them. The Hotel rules says music bonfire every Thursday and Saturday. When I requested for a Bonfire on a Thursday night, they refused saying they already did it previous night since there was a large group. Even though the hotel was at full occupancy they did not arrange a bonfire. We requested a kids room/club house to be open at 7 am, they refused saying meetings are conducted there from 7 am to 9 am. We requested a kids room/clib room at 2 pm, they again refused saying meeting going there. The management here is simply rude and does not care about their guests. Management prioritizes large groups and ignores smaller families. Location: The hotel is 10 mins walking distance from the main road, which is very steep and difficult to climb for elderly or kids. The hotel doesn't provide transportation to the main road, and taxis charge approx. 500 rs each side. Darjeeling city is 20 mins drive, and costs 1000rs each side for mall road We ended up spending a lot just for commuting due to its remote location.

Very nice experience in this trip my family enjoy it too much special day for Us I will get very nice experience here... Sanjay, bijendra, pramod all give us a very nice experience and respect and take care of us ... Thanks to all of them.......

Amazing location,food & stay,staff is very courteous specially Bijendra was very prompt in taking care of us & catering us in the restaurant,will recommend everyone to visit,also the bar is excellent & Roshan is a really good bartender & took care of us in the bar.

Great experience. Mr. Arun thapa was too much cooperative for the meeting related supportive work. Food was delicious. Beautiful sight of kanchanjanga mountain from the hotel window view. Peacefull place to spend time under the natural beauty.