Vieraskäyttäjä
22. heinäkuuta 2025
Mayfair Siliguri is truly a beautiful property with stunning views and well-appointed rooms. It offers a peaceful and luxurious stay, and the ambiance is impressive. However, our experience was significantly let down by the service at the pool bar. The server at the poolside was extremely rude, initially refusing us a table by claiming it was reserved. When we checked with the manager, we were told the table was only reserved for 10 minutes — yet it remained empty and idle for over 30 minutes. We ordered a pizza which took over an hour to arrive and was served well past 11 PM. The reason given was that the chef forgot he had put it in the oven — which was both baffling and unacceptable. What made matters worse was that the manager didn’t bother to inform us or follow up at any point. Drinks also took unusually long to be served, further souring the experience.
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