Hotel Manila

Hotel room was good. But the location is in a crowded place where lot of beggars were there.

Terrible Experience! 1. Difficultly in reaching Hotel: I reached hotel at 4am since driving from Shillong. The hotel had all lights off! The reason I had to scrounge for hotel entry. The mapped location at Google is 100m away from where it's really difficult to guess the location. 2. Small hotel Room: The hotel room is so small that you can't carry your luggage or unpack things comfortably, very boxy room. Also, no luggage rack! 3. Washroom problem: Washroom was clean, though, - NO TOILET ROLL, - NO TOWELS - NOT WORKING EXHAUST FAN - NO ROOM FRESHNER 4. Terrible Breakfast service: Issue in Complementary Breakfast, they have rule of 1 omlette per person. Also, they say either you can have boiled eggs served in buffet or omlette. If you take 1 boiled egg then they won't give you omlette and if you take 1 omlette and wish to have 1 extra since buffet is there, still they say omlette per person. Literally nowhere they have written this, and it seems to be insulting. Overall, the property is nearby bus stand, however, it's an old property needs renovation. All sanitary fittings are damaged or not working properly. I recommend the hotel to improve their services, Otherwise it's a quite expensive stay to compared to services.

Room wasn’t good according to price it’s was small and was little dirty and the one of the reception was also didn’t talk properly.

Can improve a lot. Primarily

This is a transit hotel for people going to various destination within north bengal, sikkim, bhutan. Hotel has all amenities as required for short stay. Good location, connected to major rail, bus auto, taxi stands. Food is good, breakfast us ok not much choice. Staff behaviour is ok. Only one negative is allowing lobbies to be smoking.

Room paint was peeled off…regular sleepers provided, food was very bad, not good for health