Homewood Suites by Hilton Mobile - East Bay - Daphne

I love this place! Usually prefer HGI but the staff is incredible! Wish every Homewood was this great! The staff goes above and beyond to make you feel at home. Wish I could have their level of service in every hotel. Would use them for training videos. Including their Safety for the guest!

The hotel had an issue with leaking water pipes and left its guests without any water between 10:00 am- 6:30 pm ( and counting). They didn’t offer to provide water bottles or anything of this kind to us, only said that they didn’t know when the water will be restored. Terrible business practice, unsanitary conditions. We just checked out and left. Will never stay in this establishment again.

What a fantastic property. Everyone was very welcoming from the desk staff to the breakfast crew. What I noticed most was the unbelievable cleanliness of our room. Great selection for breakfast, and a great seating area to gather with friends outside. We will definitely be back.

The staff goes above and beyond to make you feel comfortable during your stay. Social nights are back and Dorthy glows as she greets you and serves refreshments and beverages. GM Cynthia works great with her team and she also speaks to the guest. She is the first GM I have seen working at a social and talking to the guest. I have also seen her walking the halls with her employees. Scott and Rhaena are a great sales team. Not only do they work great to get groups the best rate, they follow up with you to make sure you are happy. If you want a room with great lighting, a CEILING FAN, decent breakfast choices, great pillows, and friendly staff this place is top knotch.

The hotel is great in so many ways! Great verity of pillows (and I love a firm pillow) and the beds are great (no lumps) and the room has plenty of lights and the ceiling fan. If that is not enough to brag about Frank is always walking around checking for safety (I witnessed him checking fire extinguishers, emergency lights, and asking me if everything was ok with my room. He also stayed late during a horrid weather (tornado warnings) to make sure the hotel was "storm ready". Same action was taken during cold winter storm. Thanks for going above and beyond to look out for your guest safety!

The front desk was so rude I absolutely will never stay at this property again.front desk lady wouldn’t even look me in face as she is being disrespectful and rude. Room was dirty food on walls in kitchen. The refrigerator was dirty. Had to was dishes I used not clean.

We were visiting Daphne with our kids and wanted a spacious room, with a separate bedroom and kitchen. Those types of hotels are near impossible to find, so when I came across this Homewood Suites I booked! Our room was spacious for a hotel. I liked that I had a bedroom with a TV and my kids could hang out in the living room area and watch TV, too. The kitchen is a bit small, but I loved the full-size refrigerator, dishwasher, and cooktop. The kitchen was stocked with the necessary things - utensils, plates, cups, etc. Overall, the room was clean and didn't have the musty hotel smell. There were some questionable spots on the bedroom wall, which looked like someone had spilled a drink or the worse, urinated on. The bed was comfortable and our room, although close to I-10, was quiet. The hotel offers a full hot breakfast. I wasn't over happy with the selection of eggs - they either contained peppers or cheese, all three mornings, but that's just my personal preference and I was able to find something to eat beside a cold pastry. The kitchen staff were very nice and kept everything stocked and cleaned up. One morning I even heard a guest talking to a kitchen staff member about a special diet. The staff was so accommodating and prepared a whole separate breakfast for the guest - that's impressive! I'll be saving this hotel for our future trips to Daphne.

Staff was very friendly and helpful! The room was very clean and comfortable! Loved having our own little kitchen too. They had cookies in the evening for a snack. Our first time to stay at a homewood suites, but won’t be our last.

Very good hotel, staff were friendly and tremendously helpful. The room was very big, with a desk, sofa and a kitchen area, which had a very large fridge for a hotel room. Breakfast was good and there was plenty of seats. Car park was large and had lots of spaces. There were lots of places to eat close by.