Vieraskäyttäjä
25. huhtikuuta 2025
We booked a pool villa (see photo), which was very spacious and well appointed, on two floors, with its own pool (obv!). Although the bedroom upstairs had an on suite toilet, the shower was downstairs. But a first world problem, admittedly! Weirdly for such an upscale hotel, bathrobes were not provided, especially given the remoteness of the shower from the bedroom, quite a walk! We only had one dinner and the food was very good Service was not flawless but mostly decent enough. Our room came with a butler but when we arrived (within 90 seconds of the exact time when we told them we would, in response to an earlier Whatsapp) he was on his break! The check-in was slow which is not what one wants after a long drive. We were only there one night, as a stopover to break the very long drive from the tea country to the north-east beyond Trincomalee. So did not really have enough time to relax and enjoy the facilities. The resort is designed to be Eco-friendly, and has a spa, but we did not use so cannot comment. So a few small things prevent me giving five stars but don't let that put you off, especially if you like to commune with nature!!
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