Vieraskäyttäjä
3. heinäkuuta 2022
I flew in with a family member who had business she needed to conduct in the area. She had stayed at this hotel previously when in Dallas and enjoyed the convenience it offered. There are multiple fast food places and restaurants nearby, not to mention a Shell gas station is right outside of the hotel near the parking area. This made it very convenient to pick up water and other drinks or snacks. The hotel is right off the interstate, making traveling quick and convenient, especially with Uber, which we used throughout our stay. We stayed on the third floor in a room with double beds, a sitting area across from the desk area, a microwave, and a small fridge. The room was clean and spacious. WiFi was intermittent, disconnecting from my device after a period of time. We did not need a password to connect, so I just had to go through the process of refreshing and reconnecting. The bathroom was also clean, but we noticed that water was seeping from the pipes underneath and puddling, so my family member called that in our first night. We were on the side facing the interstate, but didn't experience "loud" noises occurring outside. It was an overall good stay, up until we were locked out of our room the second day and had to have our key "recoded" twice to get back in. Another guest had the same problem as we were waiting in the lobby. Once upstairs, the first time, the key still didn't work and someone from housekeeping let us in. When entering all of our trash was still in the room, but I noticed one of the drinks I had bought from Shell and placed in the fridge was missing. Someone had been in our room, left behind a few things in the bathroom to replenish, but did not take used towels, not even the ones we were using to soak up the water that puddled or empty our trashcans, but they took a drink out the fridge. Before that point, the stay was good one even though there was issues with the bathroom pipe leaking water and the WiFi disconnecting. I was bothered by the fact that someone had entered the room and removed a drink instead of taking the trash and towels out. That just seemed weird, unless they believed that we were checking out which was why our key didn't work when we returned. I'm not sure, but all was well except for those issues. I think this is a very good hotel, but this stay was average.
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