The Cow Dalbury

I booked on Thursday for a weekend away with my husband, paid in full…. Which I rarely do understanding the policy. On the Saturday am my mother was taken severely ill and In A&E. I called the hotel and explained the situation… we had booked dinner and Sunday lunch. Which would have been an extra £150 plus, as a nurse and working shifts I said we could come during the week, therefore not so busy……. I was quoted policy…. Policy I was informed by the manager on call that if they were empty they would indeed rebook us so the policy would have been broken… this didn’t make sense? Confused and lost £200 for a room we didn’t use and frustrating policy that seems to change at a whim??? Be cautious. I understand that small hotels need to cover costs, however we cancelled our room so it was open to book again…. I’m not sure if the room was let? But there was no compassion. This was a special weekend away…. We will not have the opportunity again. I’m pretty sure there will be an unemotional response from an ai source!!

Absolutely perfect Absolutely stunning pub 5*in every way Gorgeous bedroom Delicious food Lovely staff 100%in every way

Lovely place. Great staff great food

Lovely room, lovely people, and great food.

Great place This is a great place to stay but the restaurant is primarily fish-based dishes. Rooms very nice, modern but charming. Staff great. Good bar. Nice outdoor space. Easy parking. There's a lot to like!

Overnight stay Wonderful accommodation