NEW LIFE HOTEL DALAT arvostelua

Majoituspaikan vastaus: Trả lời từ cơ sở lưu trú:Dear Guest, Thank you for your very positive review. It is a great motivation for the entire Manor Life Group team to continually strive to provide the best services, ensuring a satisfying and warm experience for our guests at Manor Life Group. We hope that Manor Life Group will always be your top choice when traveling to Da Lat. Wishing you a wonderful day. Best Regards

Majoituspaikan vastaus: Dear Guest, Thank you for your very positive review. It is a great motivation for the entire Manor Life Group team to continually strive to provide the best services, ensuring a satisfying and warm experience for our guests at Manor Life Group. We hope that Manor Life Group will always be your top choice when traveling to Da Lat. Wishing you a wonderful day. Best Regards

Majoituspaikan vastaus: Dear Guest,Thank you for your very positive review. It is a great motivation for the entire Manor Life Group team to continually strive to provide the best services, ensuring a satisfying and warm experience for our guests at Manor Life Group. We hope that Manor Life Group will always be your top choice when traveling to Da Lat.Wishing you a wonderful day.Best Regards

Majoituspaikan vastaus: Dear Sir/Madam,First of all, we sincerely thank you for taking the time to share your feedback about your experience at our hotel. We are very sorry to hear that your stay did not meet your expectations.We deeply apologize for the inconveniences you encountered, including the hotel's location, your breakfast experience, cleanliness, and the attitude of our staff. These are serious issues that we will thoroughly address.Regarding the view and location, we will review the published information to ensure that all descriptions are accurate and truthful, avoiding any misunderstandings for our guests. Additionally, we will inspect and improve the cleanliness standards in the breakfast area and enhance food quality checks and service processes to prevent similar incidents in the future.We also apologize if our staff did not provide you with the professionalism and friendliness that we strive for. This does not reflect the standard of service we aim to deliver. We will organize additional training sessions to improve our team's attitude and customer service.We greatly value your feedback and hope to have the opportunity to welcome you back in the future to provide a better experience. Should you have any further questions or requests, please feel free to contact us at [contact information].Sincerely,New Life Hotel Dalat.

Majoituspaikan vastaus: Dear Guest,First of all, we sincerely thank you for sharing your feedback about your experience at New Life Hotel. We deeply apologize for the inconvenience you experienced during the booking and check-in process.The issue arose due to the room category information not being accurately synchronized with the third-party booking system. We regret that this error impacted your experience. We have since updated and corrected all room information on online booking platforms to ensure that similar issues will not occur in the future.We are also very sorry that this situation caused discomfort during your stay. While the issue was resolved, we understand that your experience was not as seamless as expected.We highly value your feedback and will continue to improve our services to provide better experiences for our guests. If given the opportunity, we would be delighted to welcome you back and provide you with a more perfect stay.Once again, we apologize and thank you for your understanding. If you need further assistance, please do not hesitate to contact us at [contact information].Sincerely,New Life Hotel Dalat.

Majoituspaikan vastaus: Dear Guest, First of all, we sincerely thank you for sharing your feedback about your experience at New Life Hotel. We deeply apologize for the inconvenience you experienced during the booking and check-in process. The issue arose due to the room category information not being accurately synchronized with the third-party booking system. We regret that this error impacted your experience. We have since updated and corrected all room information on online booking platforms to ensure that similar issues will not occur in the future. We are also very sorry that this situation caused discomfort during your stay. While the issue was resolved, we understand that your experience was not as seamless as expected. We highly value your feedback and will continue to improve our services to provide better experiences for our guests. If given the opportunity, we would be delighted to welcome you back and provide you with a more perfect stay. Once again, we apologize and thank you for your understanding. If you need further assistance, please do not hesitate to contact us at [contact information]. Sincerely, New Life Hotel Dalat.

Majoituspaikan vastaus: Dear Guest,Thank you for sharing your detailed feedback regarding your stay with us. We appreciate the time you took to highlight both the positive aspects and the areas where we can improve.Location:We are glad to hear that you enjoyed the peaceful environment away from the city center. While the location offers tranquility, we understand that it might involve additional transportation costs. We’re happy that you found the travel manageable and hope the quiet atmosphere added to your comfort.Cleanliness:We regret that the cleanliness did not fully meet your expectations. Although you found the room comfortable, we take your comments regarding the bathroom condition and occasional odors seriously. Our housekeeping team has been informed, and we are taking steps to ensure that all areas meet the highest standards of cleanliness.Service and Booking Experience:We apologize for the inconvenience caused during check-in regarding the room view. It’s great to know that Trip.com’s support clarified the booking details, and we will continue to work closely with our booking partners to prevent such misunderstandings in the future.Facilities and Noise:We appreciate your feedback on our facilities and breakfast service. We are sorry that the late breakfast experience did not meet your expectations. We will review our replenishment processes to ensure sufficient food is available for all guests. Regarding noise, we understand how disruptive it can be, and we will explore solutions to reduce noise levels, especially in high-traffic areas.While we are pleased that you enjoyed the beautiful views, we are truly sorry to hear that the overall experience fell short of your expectations. Your feedback is invaluable and will help us improve.We hope you might reconsider visiting us again in the future, allowing us the opportunity to provide a better experience. If you have any further concerns or need assistance, please don’t hesitate to contact us directly.Sincerely,New Life Hotel Dalat.

Majoituspaikan vastaus: Dear Guest,Thank you for your very positive review. It is a great motivation for the entire Manor Life Group team to continually strive to provide the best services, ensuring a satisfying and warm experience for our guests at Manor Life Group. We hope that Manor Life Group will always be your top choice when traveling to Da Lat.Wishing you a wonderful day.Best Regards.

Majoituspaikan vastaus: Thân chào Quý khách, Cảm ơn Quý khách đã có những lời đánh giá rất tích cực, đây cũng là động lực rất lớn để toàn thể nhân viên Manor Life Group không ngừng phấn đấu, mang lại những dịch vụ tốt nhất, cảm giác hài lòng và ấm áp đến với khách hàng khi ở Manor Life Group. Chúng tôi hy vọng Manor Life Group luôn là sự lựa chọn hàng đầu của Quý khách khi du lịch tại Đà Lạt.Chúc Quý khách một ngày tốt lành. Trân trọng.

Majoituspaikan vastaus: Dear Guest,First and foremost, we sincerely apologize for the disappointing experience you had during your stay at our hotel. We deeply regret that your visit did not meet your expectations and caused such frustration.Regarding the room type:We are truly sorry for the confusion regarding the room type you booked. This does not reflect the level of service we strive to provide. We will review and improve our booking management process and work closely with our online booking partners to ensure similar incidents do not happen in the future.Regarding room quality:We apologize for the issues with the towels, bathroom door, and heater in your room. These are fundamental aspects of our service, and we are committed to addressing them immediately. Our maintenance and housekeeping teams have been informed, and we are taking steps to ensure these problems are resolved and do not recur.Regarding service attitude:We regret that our staff did not promptly and attentively address your complaints. This is an area where we must improve. We will provide additional training to our team to enhance their responsiveness and professionalism in handling guest concerns.Regarding breakfast:We understand that the breakfast did not meet your expectations. We will review our menu and service process to ensure a better dining experience for all guests.We greatly appreciate your candid feedback, as it provides us with valuable insights into the areas that need improvement. We hope you can accept our sincere apologies and allow us the opportunity to rectify these issues.If you have further comments or need assistance, please don’t hesitate to contact us at [contact information]. Once again, we apologize and thank you for sharing your experience.Sincerely,New Life Hotel Dalat.

Majoituspaikan vastaus: Dear Guest,Thank you for your very positive review. It is a great motivation for the entire Manor Life Group team to continually strive to provide the best services, ensuring a satisfying and warm experience for our guests at Manor Life Group. We hope that Manor Life Group will always be your top choice when traveling to Da Lat.Wishing you a wonderful day.Best Regards.

Majoituspaikan vastaus: Dear Guest,Thank you for your very positive review. It is a great motivation for the entire Manor Life Group team to continually strive to provide the best services, ensuring a satisfying and warm experience for our guests at Manor Life Group. We hope that Manor Life Group will always be your top choice when traveling to Da Lat.Wishing you a wonderful day.Best Regards.

Majoituspaikan vastaus: Thân chào Quý khách, Cảm ơn Quý khách đã có những lời đánh giá rất tích cực, đây cũng là động lực rất lớn để toàn thể nhân viên Manor Life Group không ngừng phấn đấu, mang lại những dịch vụ tốt nhất, cảm giác hài lòng và ấm áp đến với khách hàng khi ở Manor Life Group. Chúng tôi hy vọng Manor Life Group luôn là sự lựa chọn hàng đầu của Quý khách khi du lịch tại Đà Lạt.Chúc Quý khách một ngày tốt lành. Trân trọng.