Furama Resort Danang – valokuvat

Majoituspaikan vastaus: Dear valued guest, Thank you so much for taking the time to share your experience with Furama Villas Da Nang, We truly appreciate your understanding regarding the check-in process, and we’re delighted to hear that the complimentary upgrade to Villa S21 and the service from our team left a positive impression. It’s great to know that our staff could promptly assist you when you needed help, especially during such a time-sensitive moment.Your kind words will be shared with the team to encourage them to continue delivering attentive and thoughtful service.We hope to welcome you back again soon for another relaxing stay.Warm regards,Nguyen Van ThanhVillas Operation Manager

Majoituspaikan vastaus: Greetings from Furama Heritage Resort,Thank you very much for sharing your experience with us. We’re glad to hear that despite the slight inconvenience with the bedding—often influenced by the tropical coastal climate—you still enjoyed a satisfying and comfortable stay. It's heartening to know that our laundry service and the warm hospitality of our staff made a positive impression.We’re also pleased that you had a wonderful time at our pool and Mikke Beach, and appreciated the convenience of the towel rental service for the sunbeds. We truly look forward to welcoming you back on your next visit for another relaxing and memorable holiday.Warm regards,Nguyen Hoang Minh TrucGuest Relation Manager

Majoituspaikan vastaus: Greetings from Furama Resort Da Nang, Thank you for your feedback and for taking the time to share your experience with us. We are pleased that you chose our resort for your stay and appreciate your kind words.We sincerely apologize for the issues you encountered with the sink drain and the noise from the next room. We take these matters seriously and will ensure that our maintenance team addresses the drainage issue promptly. Additionally, we will review the soundproofing to improve the overall comfort for our future guests.Your feedback helps us continually improve our services, and we hope to have the opportunity to welcome you again and provide a more comfortable experience.Ms. Nguyen Hoang Minh TrucGuest Relation Manager

Majoituspaikan vastaus: Dear guest,Greetings from the Furama Heritage Resort.Thank you for taking the time to share your experience at Furama. We’re glad to hear that you enjoyed the fun atmosphere and the variety of swimming pools available, including the beautiful ocean. Your note about the pool hours is helpful, and we appreciate you pointing it out for future guests.We’re sorry to hear that the seafood dinner did not meet your expectations. While many of our guests enjoy the variety and freshness of our offerings, we understand that dining experiences can be subjective. Your feedback is valuable, and we’ll be sure to share it with our culinary team to review and improve.We hope to have the opportunity to welcome you back again and provide a more satisfying experience.Sincerely,Nguyen Hoang Minh TrucGuest Relation Manager

Majoituspaikan vastaus: Xin Chao from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your honest feedback about your stay at Furama Resort Da Nang. We are pleased to hear that you enjoyed the resort's location and the cleanliness throughout your stay. The natural surroundings are indeed one of the highlights of our resort, and we are glad you found it refreshing and fitting for a vacation.Regarding the resort's design, we are constantly working to maintain and improve the quality of our facilities to ensure the comfort of our guests. We understand that every guest has different expectations, and we will continue to enhance the experience for all who visit.Thank you again for choosing Furama Resort Da Nang for your stay. We look forward to welcoming you back in the future.Sincerely,Nguyen Hoang Minh TrucGuest Relation Manager

Majoituspaikan vastaus: Xin Chao from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your experience at Furama Resort Da Nang. We are happy to hear that you enjoyed the peaceful atmosphere of the hotel, the clean beach, and the rich breakfast options.Regarding your room, we want to inform you that we offer a variety of room designs and suites to meet different guest preferences, such as larger sofas or bathtubs. For future stays, we kindly recommend sharing your specific preferences with our reservation team. They will be happy to assist you in selecting the most suitable accommodation for your needs.We also apologize for the inconvenience caused by mosquitoes at the live bar in the evening. We will review the measures in place to ensure your comfort.We look forward to welcoming you again and hope to make your next stay even more enjoyable.Nguyen Hoang Minh TrucGuest Relation Manager

Majoituspaikan vastaus: Xin Chao まるりる from the culinary heritage Furama Resort and Spa Danang!Thank you very much for sharing your experience with us. While we’re sorry to hear that the weather didn’t allow you to enjoy the pool during your stay, we’re happy that you still found time to relax and take in the peaceful atmosphere of the resort grounds.It’s wonderful to know that the visit from our friendly peacocks and your afternoon tea experience added a touch of delight to your stay. We also appreciate your feedback regarding the smoking in the casino area styled like a small game center — your comments have been noted for review as we continue working to improve guest comfort.We truly hope to welcome you back again, perhaps with better weather next time, so you can fully enjoy all that Furama Resort Danang has to offer.Warm regards,Nguyen Hoang Minh TrucGuest Relation Manager

Majoituspaikan vastaus: Xin Chao from the culinary heritage Furama Resort and Spa Danang!Thank you for choosing Furama Resort Da Nang and for sharing your experience with us. We’re delighted to hear that our reputation lived up to your expectations, from the friendly service and cleanliness to the delicious and varied breakfast. It’s wonderful that you enjoyed the convenience of our private My Khe Beach and the complimentary upgrade to an ocean-view room.We do understand that being on the 4th floor without an elevator may have been a bit inconvenient, and we appreciate your feedback. Should you visit us again, please feel free to let us know your preference, and we will do our best to accommodate you accordingly.We truly look forward to welcoming you back for another memorable stay.Best regards,Nguyen Hoang Minh TrucGuest Relation Manager