Muong Thanh Luxury Song HAN Hotel

Muong Thanh Luxury Song HAN Hotel arvostelua

Muong Thanh Luxury Song HAN Hotel

quận, 115 Nguyễn Văn Linh, Vĩnh Trung, Quan Hai Chau, Da Nang, VietnamNäytä hotellin tiedot
Muong Thanh Luxury Song HAN Hotel
Muong Thanh Luxury Song HAN HotelMuong Thanh Luxury Song HAN HotelMuong Thanh Luxury Song HAN Hotel
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.1/5
Erittäin hyvä
90 arvostelu
Vahvistetut arvostelut
Sijainti4.2
Mukavuudet3.9
Palvelu4.0
Puhtaus4.1
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(90)
Positiiviset arviot(82)
Arvostelut valokuvien/videon kera(14)
Ystävällinen omistaja(25)
Loistavat huoneet(19)
Todella hyvä sijainti(17)
Puhdas ja siisti(16)
Kätevä sijainti(14)
Suuret huoneet(12)
Herkullinen aamiainen(12)
Helppoa liikkua ympäriinsä(11)
Kielteisiä arvosteluja(8)
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 11. 2024
Pariskunnat
3 arvostelu
1.0/5
Lähetetty 30.12.2024
Discovered clothes stolen from our luggage, only when we reached home in Singapore. We checked in at 2pm on 25 Dec and checked out 5am on 26 Dec. Hence, was not expecting housekeeping attention at all. The theft therefore appeared to be deliberate.
Käännä
Majoituspaikan vastaus: Dear Mr/Ms , Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel. We would like to say so sorry if you had a bad experience at our hotel. Can you tell me clearly about your situation and we will recheck with our staff?If it is case of misunderstanding, kindly recheck and cancel this bad review for our hotel?We look forward to seeing you on your next trip to Da Nang! Gratefully yours, Mrs. Le Thi Xuan Thao General Manager
John
Deluxe King -huone
Majoittunut 11. 2024
Matkusta ystävien kanssa
2 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 30.12.2024
The decor in the room is a bit dated but clean and spacious. Very close to the airport and easy access to shopping and other attractions
Käännä
Majoituspaikan vastaus: Dear Mr/Ms , Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang! Gratefully yours, Mrs. Le Thi Xuan Thao General Manager
Anonyymi käyttäjä
Premier Deluxe Twin -huone
Majoittunut 11. 2024
Liikematkustajat
57 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 29.12.2024
酒店房間很寬敞, 早餐豐富 五星級但是價格便宜,應該是有些舊的緣故吧, 整體體驗也還可以 下次應該還會考慮
Käännä
Majoituspaikan vastaus: Dear Mr/Ms , Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel. It truly is a pleasure to have you stay with us at our hotel Mr/Ms Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Mrs. Le Thi Xuan Thao General Manager
Diwan Andy chopra
Deluxe King -huone
Majoittunut 11. 2024
Pariskunnat
2 arvostelu
3.5/5
Lähetetty 22.12.2024
Good location
Käännä
Majoituspaikan vastaus: Dear Mr/Ms,The hotel would like to thank you for taking the time to share your feelings about your stay at the hotel. We are very happy to read the positive feedback from you. We would also like to accept any unnecessary problems and offer solutions to improve service quality. Thank you once again for sharing your thoughts and we hope to continue to receive your support in the near future, and we look forward to another chance to serve you.Yours sincerly,Mrs. Le Thi Xuan ThaoGeneral Manager
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 11. 2024
Yksin matkustavat
47 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 22.12.2024
酒店位置在市中心十分方便,附近商店林立,大堂職員十分有禮服務也很快速,自助式早餐十分多選擇也很精美,房間也很清潔。
Käännä
Majoituspaikan vastaus: Dear Mr/Ms ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 11. 2024
Perhe
2 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 20.12.2024
TiVi trong phòng nhỏ củ khó sử dụng , phòng tắm thiếu : không có chai xả tóc, cạo râu , thức uống không đầy đủ, điểm tâm sáng quá bình thường nếu so với ks này !.
Käännä
Majoituspaikan vastaus: Kính thưa Quý khách,Thật sự rất vui khi Quý khách ở cùng chúng tôi tại khách sạn Mường Thanh Luxury Sông Hàn.Cảm ơn Quý khách đã dành thời gian để chia sẻ phản hồi của mình, cả tích cực và mang tính xây dựng. Chúng tôi xin lỗi vì đã không đạt được tiêu chuẩn mà Quý khách mong đợi trong thời gian lưu trú.Nhận xét của Quý khách đã được thảo luận kỹ lưỡng với booh phậ liên quan chịu trách nhiệm để đảm bảo khách sạn duy trì các tiêu chuẩn của mình.Nếu có bất kỳ cách nào chúng tôi có thể hỗ trợ thêm cho Quý khách, vui lòng liên hệ với chúng tôi. Chúng tôi mong được chào đón Quý khách trở lại Khách sạn vào lần tới khi đến Đà Nẵng.Xin chân thành cảm ơn.Lê Thị xuân ThảoGiám đốc khách sạn.
쫑가이모
Superior kahden hengen huone
Majoittunut 11. 2024
Matkusta ystävien kanssa
12 arvostelu
3.5/5
Lähetetty 18.12.2024
방도크고 위치는 적당함 ㆍ3박했는데 둘째날 새벽12시반 누가 문두드리고 소리지르고 문열려고해서 다음날 리셉션에 문의하니 취객이 방을잘못 알았다며 실수라함ㆍ 건의한사항 알았다하고 다 쌩깜ㆍ 둘째날 방청소하지 말라 직접 얘기했는데 외출후돌아오니 청소되있었음ㆍ청소하지 말라고 하고 방안들어올걸로 알고 케리어에 중요물품 다두고 나갔는데 방들어온것 알고 셋째날은 귀중품다 들고나감
Käännä
Majoituspaikan vastaus: Dear Mr/Ms,Thank you for taking the time to share your feedback, both positive and constructive. I apologize we did not exceed the standard you receive during your stay. Please accept our apologies for letting you experience this situation. We always honor our guests with the highest level of customer service. For some reason, these things happened out of our expectations and we really regret not knowing it earlier, having a chance to work it out with you directly. We will definitely take action and give the best solutions in order to prevent the same thing happens in the future. The team and I appreciate your feedback and we all hope to have a chance for welcoming you back in the future.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
kok onn
Superior kahden hengen huone
Majoittunut 11. 2024
Matkusta ystävien kanssa
4 arvostelu
2.7/5
Lähetetty 14.12.2024
Take about 20 min walk to tourist attraction Breakfast no so fantastic
Käännä
Majoituspaikan vastaus: Dear Mr/Ms ,We are so sorry to hear that your stay with us did not meet your expectations. With your helpful mention, we have already checked and had maintenance plans to improve the hotel's service quality. We've already discussed and trained our staff about solving problem skills to ensure improving guest satisfaction. We hope you understand.Thank you so much for your helpful sharing, and we look forward to welcoming you again to give us an opportunity to make up for our mistake.Yours sincerely,Mrs. Le Thi Xuan ThaoGeneral Manager
GAO HAOJUN
Deluxe King -huone
Majoittunut 10. 2024
Liikematkustajat
63 arvostelu
3.6/5
Lähetetty 13.12.2024
和五星評級不對稱,房間設施沒有跟得上。但是早餐還是很好的,餐廳的環境很好
Käännä
Majoituspaikan vastaus: Dear Mr/Ms,The hotel would like to thank you for taking the time to share your feelings about your stay at the hotel. We are very happy to read the positive feedback from you. We would also like to accept any unnecessary problems and offer solutions to improve service quality. Thank you once again for sharing your thoughts and we hope to continue to receive your support in the near future, and we look forward to another chance to serve you.Yours sincerly,Mrs. Le Thi Xuan ThaoGeneral Manager
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 10. 2024
Perhe
55 arvostelu
5.0/5
Ylivertainen
Lähetetty 26.11.2024
房間和衞生間面積相對都比較大,2個行李箱橫放行李櫃上非常合用,活動自如。 衣櫃容量也大。每日打掃衞生服務到位。酒店位置便利,到河邊走路10多分鐘。早餐品種多樣,基本能滿足。前台接待熱情,行李送到房間,服務到位。
Käännä
Majoituspaikan vastaus: Dear Mr/Ms ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Shin
Deluxe King -huone
Majoittunut 10. 2024
Liikematkustajat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 18.11.2024
Great location, kind staff, and excellent room condition. various breakfast menu.
Käännä
Majoituspaikan vastaus: Dear Mr/Ms Shin,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
일중독에서 벗어나고픈
Superior kahden hengen huone
Majoittunut 10. 2024
Matkusta ystävien kanssa
5 arvostelu
3.2/5
Lähetetty 17.11.2024
다낭에서 헌국행 비행기가 새벽2시라 다시 체크인한 호텔입니다. 공항 까지 5분이면 갈수 있어서 편리하고 좋았습니다. 다만 좀 오래된 느낌은 있습니다
Käännä
Majoituspaikan vastaus: Dear Mr/Ms.It truly is a pleasure to have you stay with us.Thank you for taking the time to share your feedback, both positive and constructive. I apologize we did not exceed the standard you receive during your stay. Your comments have been discussed at length with the responsible team leader to ensure the hotel maintains its standards.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to us next time you come to Danang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
Darin75
Superior kahden hengen huone
Majoittunut 10. 2024
Pariskunnat
6 arvostelu
4.7/5
Mahtava
Lähetetty 11.11.2024
Spacious and clean We loved our stay 👍
Käännä
Majoituspaikan vastaus: Dear Mr/Ms Darin75,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
yuewei
Deluxe-huone
Majoittunut 10. 2024
Perhe
8 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.11.2024
Mọi thứ đều ok Nhân viên thân thiện. Phòng rộng rãi. Ngồi ăn sáng có thể nhìn thấy đường phố đà nẵng
Käännä
Majoituspaikan vastaus: Kính gửi Quý Khách,Lời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn.Chúng tôi xin gửi lời cảm ơn đến Quý khách đã lựa chọn Khách sạn là điểm đến trong quý khách hài lòng với dịch vụ khách sạn trong thời gian lưu trú, và tự hào khi đội ngũ nhân viên đã nhiệt tình hỗ trợ và mang đến cho quý khách một trải nghiệm trọn vẹn tại Khách sạn.Hi vọng trong thời gian tới chúng tôi sẽ lại có cơ hội được đón tiếp quý khách tại Khách sạn.Một lần nữa, chân thành cảm ơn Quý khách và chúc Quý khách có một ngày vui vẻ.Trân trọng, Lê Thị Xuân Thảo Giám đốc Khách sạn
Andrew Jewell
Deluxe King -huone
Majoittunut 8. 2024
Yksin matkustavat
6 arvostelu
4.7/5
Mahtava
Lähetetty 7.10.2024
Service better than anywhere else I have seen The rooms are really good size the east side of the hotels gives you a good view of the river and the sea in distance Very good beds and pillows.. TV is a good size i 2 english news as well as ABC Australia News not much in movies channels for english The bathroom was modern and easy to us .. if I had a partner come I don't think there would be enough room for toiletries The pool was a bit small but felt good enough.. bit cool at the deep end. Breakfast is mainly Asian dishes but had bacon and eggs fruit and yoghurt and good coffee. But at times it was not hot enough Overall I would give the place a. 4 out of 5
Käännä
Majoituspaikan vastaus: Dear Mr/Ms Andrew Jewell.It truly is a pleasure to have you stay with us.Thank you for taking the time to share your feedback, both positive and constructive.Your comments have been discussed at length with the responsible team leader to ensure the hotel maintains its standards.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager