Novotel Danang Premier HAN River

We booked the 2 bedrooms apartment and it was fabulous! Neat and clean. However as Danang was hot, therefore wish the air con in the living room can be cooler. Bedrooms air con are working fine. The view was awesome! Can see the dragon bridge from our apartment.

The highlight of my stay was definitely the spectacular view from the master bedroom of the 2-bedroom apartment. I had a direct view of the Macau vs. Germany fireworks display on June 21, which was absolutely marvelous. The apartment was spacious, very clean, and well equipped, with a washing machine and a functional kitchen. The bed was comfortable and met the standards I’d expect from an international 5-star hotel. The property is showing its age, however. While everything is generally well maintained, the furnishings feel dated and somewhat inexpensive. The hallways in the apartment tower are also rather dark and can be difficult to navigate. Service was adequate but unremarkable, nothing particularly stood out, either positively or negatively. Overall, a comfortable stay with fantastic views and practical apartment-style facilities, though the interiors could benefit from a refresh.

Pros: Super convenient location, and really the main spot if you want to enjoy DIFF fireworks competitions. The food is noticeably fresher than nearby Hilton The staff is professional and helpful Cons: our assigned room was overly humid and dusty - my partner is allergic and very sensitive to it. Thankfully the staff quickly worked with us to change the room twice.

I’m a Japanese traveler visiting for vacation. I stayed for 2 nights in a room on the 20th floor with a river view and breakfast included. The view was beautiful, and the room was very clean. Above all, having a balcony was absolutely wonderful. The shower had hot water and good water pressure with no problems. The breakfast also had a wide variety of choices, and the view from the dining area was amazing, making it a great place for photos. I would definitely like to stay here again when I visit Vietnam.

Hotel staff were very welcoming and friendly, especially Ms. Tra. They even let us check-in early and check-out late. The location is good and near the dragon bridge. This hotel is recommendable.

Had a super last minute 1 night stay at Novotel Danang Premier Han River, and honestly it turned out better than I expected. Booked a one-bedroom apartment, it really nice and super comfortable, with a washing machine, stove, microwave, and all the essentials. The view over the Han River was a big bonus, especially at night. They’ve got great facilities too: a gym, swimming pool, and a spa. Tried the spa and it was really relaxing, just what we needed. Didn’t plan much going in, but it ended up being such a good stay.

Requested for a handicap room and it did come with grip bars in the toilets. Room was also right outside the lift which was convenient. There was also an emergency bell and no double lock to ensure easy access. Room was cosy and was facing the dragon bridge, indeed stunning.

Great River View & Handy In-Room Amenities, But Outlets Are a Challenge This hotel sits directly across the Han River, surrounded by cafes – a lovely location! The lobby is relatively small and feels a bit dated, but the staff are quite helpful and friendly. The room itself is pretty standard in size. The highlight? A beautiful river view from my window! 😍 However, the electrical outlet placement was frustrating. There are only 2 outlets in the room: one next to the bedside, and another down under the lounge chair. Nothing near the dining/writing table – very inconvenient if you need to charge a laptop or work. What saved the stay: The in-room washing machine + dryer, large fridge, and electric stove. Super functional and perfect for longer stays or travelers who like to cook and do laundry. Would recommend for the view and practical amenities – just bring an extension cord! 🔌

Most of us the travellers would love to share good things about the hotel experiences instead of negative comments. Location:Walking to Da Nang museum but not much to see on the left side walking out the hotel Services: : stayed 3 nights at the premium room on the executive floor from 30/3-2/4. We received warm welcome from the doorman, front desk staff and to the executive lounge for checking in. Our room is clean, spacious, and the river view from my balcony is awesome. Everything looks good and its worth to pay extra for the services. I immediately would have given a 5 star to share my review in the different travel websites. The whole experience was almost damaged from the incidents: 1)The room included turndown service. However, on the 2nd night after returning from a hot day, the room was not tidy up. I dialled “0” front desk at 10:40 pm and asked for clean towels. I was told that the housekeeper will deliver it soon. Wait and wait, call and call until it passed 20 minutes, I was assured again the housekeeper was on the way. My patience ran out! I came down to the front desk at 11pm to express my issue in person and was still be told that they had informed the housekeeping and was on the way. This is totally untrue and unacceptable! The housekeeping room is located at basement. Aren’t they not allowed to take elevator? The duty manager (Mr Tino Le) immediately contacted the housekeeper in front of me again stating someone (housekeeper named Phuong?) was still on the way and would be in my room within 15 minutes. Eventually my partner told me the housekeeper (wow… 4 people) arrived to the room to tidy up. The whole incident from calling to clean up took nearly 45 minutes. What I need was just some dry towels (the used one was on the floor. I was not asking for any turndown service). How frustrating! This is definitely a big problem between the departments. Mr Le showed his sincere apology for this situation and agreed to reflect to his superior. The next day I received a note and a gesture from the front desk manager - Mr Tin Nguyen. I know my case had been taken note. I Checked out on the 2nd where I met Mr Nguyen who apologies again regarding the problem. He understood my frustration and responsible . Truly a positive attitude being the Manager. Operation Team should rectified the issues right away 2) Requested some decaf to my room at the executive lounge but never comes. Anyway… Despite the unhappy experience , I do appreciate Mr Tino Le for his patience, and the concierge staff - Kevin who arranging the car for us to Hoi An attentively to ensure our trip safely. The breakfast is variety and the restaurant staff did a good job! Hope a better experience in my next visit