Pullman Danang Beach Resort

Pullman Danang Beach Resort arvostelua

Pullman Danang Beach Resort

101 Võ Nguyên Giáp, Street, Ngu Hanh Son, Da Nang, VietnamNäytä hotellin tiedot
Pullman Danang Beach Resort
Pullman Danang Beach ResortPullman Danang Beach ResortPullman Danang Beach Resort
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

9.2/10
Mahtava
243 arvostelu
Vahvistetut arvostelut
Sijainti9.3
Mukavuudet8.8
Palvelu9.2
Puhtaus9.3
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Kaikki arvostelut(243)
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Sopii erinomaisesti liikematkoille(18)
Kielteisiä arvosteluja(4)
Vieraskäyttäjä
Deluxe Twin -huone
Majoittunut 7. 2025
Perhe
2 arvostelu
10/10
Ylivertainen
Lähetetty 25.8.2025
또 방문예정~~~~!
Käännä
Vieraskäyttäjä
Twin Deluxe Bay View
Majoittunut 7. 2025
Matkustus ystävien kanssa
1 arvostelu
10/10
Ylivertainen
Lähetetty 16.8.2025
清潔で、スタッフの人も優しいいいホテルです。
Käännä
Majoituspaikan vastaus: Dear valued Guest,We happy to hear that you had enjoyed stay here and everything had met your expectation. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you so much for letting us take care of you. We can’t wait to have you here on your next visit soon!Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Vieraskäyttäjä
Superior - Yhdistettävä perhehuone
Majoittunut 7. 2025
Perhe
5 arvostelu
3.0/10
Lähetetty 14.8.2025
호텔 너무 실망입니다 1층을 배정받았는데 들어가는 순간 너무 습해서 그때부터 기분이 별로 였어요 침대 이불도 너무 습해서 사용하는 동안 찜찜그자체 ㅠ 그리고 몸이 너무 가려워서 보니 좀벌레가 베개쪽에 기어가는거 보고 경악 했네요 이틀내내 편하게 잠도 몬자고 정말 화가 났답니다 정말 ㅁㄹㅇㅌ 랑 너무나도 비교가 되고 이가격주고 정말 아니다 후회가 되더라고요 화장실 벽에도 벌레 기어다니고 정말 스트레스였네요 참고로 룸서비스 시켜 먹고 아들이 새벽에 배가 너무 아파서 응급실도 직접갔다 왔고 이상황에 대해 호텔 매니저에게 얘기 했지만 아무런 보상도 없으며 미안하다는 사과한마디도 없고 우리입장 조금도 이해하려 하지도 않았고 애가 아팠는데 괜찮냐는 말한마디도 없었네요 호텔이름이 있는데 서비스태도가 정말 엉망이더라구요 기억하고 싶지 않은 곳 입니다
Käännä
Majoituspaikan vastaus: Dear valued Guest,First and foremost, I would like to sincerely thank you for choosing Pullman Danang Beach Resort for your recent visit. While we are deeply sorry and disappointed to learn that we failed to deliver the exceptional experience we pride ourselves on and that you rightfully expected, kindly allow us to clarify your comments with the following points:1, We do believe that you already know the medical document findings do not support the allegation of food poisoning. If there were any suspicion of food poisoning, a comprehensive investigation would be required, including tracing recent food consumption by the guest within the past 24 hours, as well as gathering information from other guests who dined at the hotel. At that time, we have not received any complaints from any other 450 guests in house. Besides, you and your husband also refused to provide further information such as whether you had dining at outside … to clarify the case. However, as a goodwill gesture, the hotel offered a F&B credit equivalent to the value of the unconsumed breakfast (VND 1,200,000) and you did receive it.2, During the stay, you had not informed us about room defects (damp blanket, insect ..) and just sent 02 emails to Trip.com after being refuse offer hospital fee compensation. Below was our real-time action to follow up your feedback:+ In the day that you sent email to Trip.com, we immediately called to your room to get your approveal that our team and the pet control company could come to check all the defects, but you refused. Then, you informed housekeeping staffs that you did not need to clean the room.+ In the evening, when you and your family passed by the front desk to receive the FB credit voucher, again we once again asked about the quality of the room, and your husband said “It does not matter”+ Upon your check-out, we once again asked about the condition of the room, your husband replied that “rooms are ok’’.While we fully respect your right to share your experience publicly, we remain at your disposal if you have any further question.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
KA YAN
Deluxe Twin -huone
Majoittunut 7. 2025
Perhe
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 8.8.2025
客服貼心 很驚喜! 性價比之王
Käännä
Majoituspaikan vastaus: Dear Ms. KA YAN,Thank you so much for choosing our hotel for your stay and we are delighted to see that you had satisfied with the quality of staff service which we provided.It would be great if you can share us more in detail on what we could learn and use to improve our service more to win your satisfaction on your next stay.it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 7. 2025
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 8.8.2025
미케비치 나가기 너무 좋고 수영장이 좀 작지만 아이들이랑 너무 잘 놀고 왔습니다. 주변에 바로 앞에 마트도 있고 야미야미 음식점이나 박미안시장 등 너무 좋았어요. 새벽과 저녁에 바다 물놀이가 가장 좋았어요. 풀 사이드에서 피자, 햄버거도 맛있었고 룸 서비스로 반쎄오 시켰는데 맛있었어요. 너무 가성비 좋은 리조트 입니다.
Käännä
Majoituspaikan vastaus: Dear valued Guest,Thank you for taking the time to share your recent experience at Pullman Danang Beach Resort. We are delighted to hear that you and your family were able to make wonderful memories together during your stay. Furthermore, we are also pleased that you found the food delicious!We strive to ensure a pleasant stay for all our guests and we thank you for choosing us as your preferred resort destination. We look forward to welcoming you back in the near future!Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Siu Kai Chan
Superior Queen -huone
Majoittunut 5. 2025
Pariskunta
2 arvostelu
10/10
Ylivertainen
Lähetetty 28.7.2025
very good
Käännä
Majoituspaikan vastaus: Dear Mr. Siu Kai Chan,Thank you so much for your review. I am glad to read that you an outstanding stay with us. Delivering exceptional guest experience and making sure that your stay is perfect is singularly the most important thing to us. I am so glad we were able to achieve that during your stay. Thank you so much again for choosing Pullman Danang Beach resort.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 6. 2025
Perhe
4 arvostelu
10/10
Ylivertainen
Lähetetty 26.7.2025
Excellent experience. Nice beach, nice service. Special thanks to manager Jenny 😃
Käännä
Majoituspaikan vastaus: Dear Valued Guest,We are truly heartened to receive your generous review of Pullman Danang Beach Resort.It is especially heartwarming to receive your compliments about our dedicated team member, particularly Jenny who made your stay even more memorable. We are committed to providing attentive and personalized service to all our guests, and your recognition of this effort is sincerely appreciated.We hope to have the pleasure of welcoming you back soon. Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 6. 2025
Pariskunta
1 arvostelu
9.5/10
Mahtava
Lähetetty 21.7.2025
初めてのダナンでしたがとても楽しめました。 どこに行くのもgrabを利用したので立地は問題なかったですが目の前の道路はいつも渋滞していました。 部屋はバスタブがあるツインの部屋を希望してましたが理想的な部屋でした。 スタッフは皆笑顔があってとてもフレンドリーでした。私は英語もそんなに話せないのですが問題ありませんでした。 ビーチやプールはそんなに大きくはありませんがQRコードを読み込んで食べ物や飲み物を注文でき良かったです(ピザが美味しかった) 朝食も3回食べましたがメニューも多く飽きることなく美味しくいただきました。バインミーも自分で作れます。 朝6時~のヨガを体験しましたがとても気持ち良かったです。 またダナンに行く際は利用したいです。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Pullman Danang Beach ResortSincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Yamagata
Deluxe Queen huone lahden näköalalla
Majoittunut 4. 2025
Pariskunta
5 arvostelu
10/10
Ylivertainen
Lähetetty 19.7.2025
お得な値段でリゾートを楽しむことができた。近くにコンビニもあり便利だった。
Käännä
Majoituspaikan vastaus: Dear Yamagata san,Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Pullman Danang Beach Resort.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
啊邊個邊個
Superior kahden hengen huone
Majoittunut 6. 2025
Perhe
6 arvostelu
9.5/10
Mahtava
Lähetetty 17.7.2025
The location of the hotel is great, with its own beach, which our kid really enjoyed. All the staff were very friendly and made an effort to introduce the hotel facilities to us. The breakfast was abundant, although it would be better if there were a bit more variety each day. The only downside was that the soundproofing of the room doors needs improvement
Käännä
Majoituspaikan vastaus: Dear Mr. 啊邊個邊個,Thank you so much for your review and for choosing us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us, especially with the convenience of being located to all things that count.Please rest assure that noise issue you had faced were discussing among management team and this is already put on "to do list" for maintain team. Your feedback is very appreciated and hopefully your next visit will be a flawless one.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Iek Neng
Deluxe Twin -huone
Majoittunut 6. 2025
Perhe
12 arvostelu
10/10
Ylivertainen
Lähetetty 13.7.2025
Beautiful beach, swimming pool, amazing spa, and excellent service.
Käännä
Majoituspaikan vastaus: Dear Mr. Iek Neng,Thank you so much for your review! I am so happy to hear that you had a pleasant stay with us and that you enjoyed our beautiful beach and pool, the amazing spa as well as the excellent service.I am also happy to know that our Pullman Danang Beach Ambassadors took great care of you and we do look forward to welcoming you back again soon!Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Vieraskäyttäjä
Deluxe Queen -huone
Majoittunut 5. 2025
Pariskunta
5 arvostelu
10/10
Ylivertainen
Lähetetty 13.7.2025
何度もダナンに来ていて色んなホテルに宿泊しましたが、プルマンが一番のお気に入りでリピートしています✨️全てが最高です!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your recent experience at Pullman Danang Beach Resort. We are delighted to hear that you and your family were able to make wonderful memories together during your stay. We strive to ensure a pleasant stay for all our guests and we thank you for choosing us as your preferred resort destination. We look forward to welcoming you back in the near future! Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Anonyymi käyttäjä
Yhden makuuhuoneen mökki
Majoittunut 5. 2025
Matkustus ystävien kanssa
2 arvostelu
9.5/10
Mahtava
Lähetetty 10.7.2025
入り口から南国の雰囲気がたっぷり漂っていて、とても爽やかな気持ちになれました。青い空と緑の植物に囲まれながらチェックインを済ませると、まるでリゾート地に来たかのような開放感に包まれます。 敷地内に広がるプールはとても広く、視界いっぱいに水面が広がっていて、眺めているだけで清々しい気分になります。実際に入ってみるとプールの水はかなり温かく、太陽の光で自然に温められているのかもしれません。暑い日でも心地よく過ごせるのが魅力です。 また、ホテル宿泊者であればサップ(SUP)やカヌーが自由に楽しめるのも嬉しいポイント。リゾート気分をさらに盛り上げてくれました。プールサイドではモバイルオーダーが可能で、スマートフォンから気軽にドリンクや軽食を頼めるのも便利で快適でした。 一つ驚いたのは、お部屋のリビングスペースが屋外にあったこと。もし予約時にその点について事前に記載があれば、心の準備ができたかなと思いました。自然の中で過ごすのはとても贅沢ですが、想定外だったので少し驚きました。 ヤモリもよく出てきて、自然豊かな環境ならではの体験でしたが、苦手な方は気になるかもしれません。そして、朝食でいただいたマンゴーがとにかく絶品で、フレッシュで甘く、これだけでももう一度泊まりたいと思えるほどでした。 全体として、自然と調和した開放感のあるホテルで、リゾートならではのゆったりとした時間を過ごすことができました。また訪れたいと思える素敵な滞在でした。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your review. I am super happy to hear that you had an amazing time here with us and continue to choose us to take care of you and your family during your travels. As we are passionate about service, I will definitely make sure that our team continue to deliver exceptional experience to all our guests. Your patronage means a great deal to us, and we would welcome the opportunity to serve you again on your next visit to Da Nang.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Vieraskäyttäjä
Superior Queen -huone
Majoittunut 6. 2025
Pariskunta
1 arvostelu
10/10
Ylivertainen
Lähetetty 8.7.2025
Execllenr service! Will recommend to others and will visit again
Käännä
Majoituspaikan vastaus: Dear Valued Guest,It thrills me to see that you had an excellent stay with us. Our team takes great pride in delivering an exceptional service for all of our guests and will be delighted to see that you had such a good experience.We hope to have an opportunity to welcome you back to our hotel again soon!Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
KOO, JAIK
Superior kahden hengen huone
Majoittunut 5. 2025
Perhe
7 arvostelu
9.5/10
Mahtava
Lähetetty 29.6.2025
좋은 위치. 두개 방 같은 타입(싱글침대2개 * 2방)으로 예약했는데, 두방의 크기는 같았지만 침대 사이즈가 달라서 좀 아쉬움.
Käännä
Majoituspaikan vastaus: Dear Mr.Koo Jaik,Thank you for your recent stay and for taking the time to leave a review of our hotel. It was a delight to learn that overall you had a positive experience with us.We would like to express my sincerest apologies about your inconvenience regarding bed type. Kindly be confirmed that your rooms were assigned at correct room type but in different type of bed as we tried to arrange adjoining rooms for you.Kindly send us a notice if you plan to come again and we would do our best to recommend you the most fitting form of accommodation for your comfort. Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager