voco Ma Belle Danang by IHG

The hotel is now, room is spacious. Sound proof in the room is not so perfect. Location is just opposite the beach and there are cafes and restaurants nearby.

Great value for money. Nice and clean room, beautiful view from rooftop bar and swimming pool. Friendly staffs

一切都挺好的，幾個可以改進的地方，1) 電視不能連Youtube等App、2) 帶陽台的單臥室套房有衣帽間設計，相對浪費空間

Not bad

這次去峴港住在voco Ma Bella酒店，真的是個超棒的選擇！酒店位置超級好，離海灘和景點都很近，出門就方便。 房間很寬敞，裝潢現代，酒店知道我是跟父母旅遊，還特意幫我們安排了連通房，房間的話，特別喜歡那個海景，早上起來就能看到藍天大海，真是太享受了！ 樓上的酒吧環境也很好，晚上去那裡喝一杯，簡直就是放鬆的好地方。 服務人員都很友善，隨時樂意幫忙，這幾天按摩和餐廳的預訂都是叫前台幫我們打電話的，另外，早餐選擇很多，味道也不錯，除了當地特色早餐，連咖啡也有很多選擇。 唯一的小遺憾是，去住的時候天氣沒有很好，沒有體驗到游泳池，但絕對很適合打卡，總的來說，這次的住宿真的很棒，強烈推薦給要去峴港的人！

I booked Voco with a high expectation given its higher price point and IHG branded. I arrived at Voco to a surprise that no one greet us at the door to help us carry luggages into the hotel as well as to the room. Let alone expecting a welcome drink. I stayed at other hotels in danang and hue in this trip and they offer better welcome service. Lobby was quite busy at the time and Check in was fortunately a breeze but front desk also did not make any attempt to help us organize delivery of luggages into the room. My request for high floor could not be fulfilled due to occupancy reason I am told which is fine so we settle at level 11. The room we were in had a stained sofa (yuck). There was problem with clogged shower drain which was addressed fairly quickly. The towels provided feels rough for the skin. The shower enclosure is all glass and has a strange design choice where it is covered with curtain on the outside facing the beds. Anyone can draw the curtains from outside the bathroom and see you shower. So this room type may not suitable with family with young kids. What is also frustrating - it’s quite difficult to get calls to housekeeping and reception to be answered. Usually it takes many calls before it gets answered. Fortunately when it’s answered, they fulfill requests quite quickly for example fix for drain problem, request for extra water. On more positive note, the view from rooftop towards the beach is amazing. And the beds are very comfortable. Noise level is not too bed at night, maybe we were just lucky there is no big parties in the club across the street when we were there. If I do come to danang again, I probably look into other places that offer better service and value.