Ayni Cusco Hotel

This is an amazing hotel with friendly and accommodating staff! The views from the front are unreal also, and the rooms very big and cleaned everyday to a high standard! Would definitely recommend. The staff also made us lunch when we had early morning trips!

It's quite far from city centre & tourist attractions, barely walkable and only if going downhill. Breakfast was nice for this price, offers paid laundry(return next day afternoon). Odor in the bathroom & noise from next door neighbor loud & clear. Great view if you get a room facing the city. Pictures are from the city centre.

Location is not very near city centre, probably good for people who drive. The wifi signal is bad (totally no wifi) when I was there. There’s heater in the room.

1⃣️大堂有熱水，有茶，可以自己泡着喝，還有一個電子烤火器 2⃣️酒店房間裏面有一個熱水壺，有2瓶水，有免費的小零食，非常温暖 3⃣️房間有電吹風，有浴缸，喜歡的會非常喜歡，但個人不喜歡，因為浴缸和直接淋浴的合在一起了，熱水不熱 4⃣️早餐很豐富 5⃣️酒店離街區不遠不近，晚上很安靜，方便入睡 5⃣️價格合適，總體入住感覺非常棒

There’re some pros and cons about Ayni Cusco Hotel. Pros: The receptionists are very service oriented, particularly Jhon, who helped our family to find a late night emergency clinic when my son accidentally ingested a chocolate with peanut. He also helped us to find an available alternative taxi when the one we ordered didn’t arrive in time. Cons: the property is new, but with extremely poor sound proof, we could hear every move from the room above our room. The bathroom is new but with no hooks nor rack to hang towels or toiletry bag. The kitchen staff was not properly trained for customer services. The food in the breakfast was nearly gone when we went to the restaurant at 8:30 and we requested some fried eggs in Spanish. The lady reluctantly made some eggs for us after 15 minutes wait and didn’t replenish the food, considering the breakfast closed at 11am. This property located in the upper outskirts of Cusco in a slightly poorer neighborhood and it took about 10-15 mins to walk to the Plaza Mayor. My family and I didn’t mind walking down in daytime and evening, but at night the walk didn’t seem like a good idea.

The property inside is very nice, the rooms are spacious and the bed was comfortable. The hot water for the bath/shower was warm at best. The surrounding area is not the nicest part of Cusco and it is a little far away from the historic old town.