Inkaterra la Casona Relais & Chateaux

Really good service, excellent location in the heart of Cusco. All the staff is very friendly and helpful.

Truly pleased to have stayed at two of the Inkaterra properties on our Peru tour. The one in Aguas Calientes/Machu Picchu Pueblo and this one in Cusco. Each unique, and deserving of a 5-star rating! The Casona in Cusco was fantastic - truly caring people who are genuinely pleased to host you and meet your every need (Pamela and team at the front, Benigno/Jose and team in the restaurant area, housekeeping staff - one of our traveling party fell sick and the hotel staff’s care and concern was truly touching, including summoning a doctor who unlike in the US actually took his time to evaluate/diagnose/treat/explain, all for $60); a historic location and fantastic property (a former Conquistador’s mansion, reportedly once also inhabited by Simon Bolivar) that has been maintained and decorated impeccably/tastefully; and food prepared by Chef Javier (whom we had the privilege of meeting) that is other-worldly in its creation, presentation, and taste. The hotel hosted a superb Christmas Eve cocktail/snacks and dinner for us - a well-tended fire in the fireplace and delectable appetizers and beverages. The experience was so magical! Rooms were large and well-appointed (although lack of an AC or fan in summer can make them uncomfortably warm at night - we opened up the small portholes in the main door to let the cool outside air in) and beds and pillows were very comfortable. Our only regret was that we only spent two nights here - we are looking forward to returning soon!

What an amazing place to stay. From the rooms that are huge and incredible and make you feel like you've gone back in time (yet have all the luxury appointments) to the service and location, they have it figured out. There are only 12 rooms so book ahead to make sure you have an opportunity to stay here.

Simply a fantastic hotel. It’s in a genuinely old building conveniently situated near the cathedral and with a lot of restaurants to choose from if you want. Although the food in the hotel is excellent. Our suite was well equipped and very comfortable. It did lack natural light as there were only two windows. Excellent shower. Staff perfect. They say they try to recreate the feel of a private home and they largely succeed.

We stayed here for two nights, and it it was so lovely. Every detail of the service, amenities, food, and decor was the best we could have imagined. The staff were so thoughtful, and we were continually surprised by their kindness. When you stay here you’ll notice all the extra touches that make this hotel so magical.

Das Hotel liegt in unmittelbarer Nähe zum Hauptplatz und ist somit ein idealer Ausgangsort in Cusco! Das Zimmer war sehr geräumig, das Bad mit separater Dusche und freistehender Badewanne ebenso. Super war die teils indirekte Beleuchtung! Wer will kann auch den Zimmerkamin einrichten. Die Gastgeber waren sensationell! Jeder Wunsch wird fast von den Augen abgelesen, darüber hinaus äußerst freundlich und zuvorkommend! Das Frühstücksbüffet ließ ebenfalls keine Wünsche offen. Egal ob ein frischer Obstsalat, 6 verschiedene Eispeisen die frisch zubereitet werden, Kuchen, Brötchen od. verschiedene peruanische Käsesorten, alles war super lecker. Fazit: Wunderbar! Ein prima Innenhof lädt zum Verweilen ein. Perfekter Service incl. Pisco Sour Verkostung. Einfach nur traumhaft schön.