El Cafecito Hostel Cuenca

Avoid!!! I arrived at about 5:30 at night, had a booking confirmed for over a week and NOBODY WAS THERE! Rang the bell, messaged and tried to call several times - no reply! People from the shops below were even trying to help me contact them. Finally ******* customer service helped find me another place to stay, which was thankfully nearby, nicer and less expensive. I'm a pretty experienced traveler but this was kind of scary. I'm a woman, alone, in a new city and it was starting to get dark and cold. I'd just arrived after a 4 hour bus trip and luckily my phone still had some charge. I rely on booking through ******* so this never happens (and this was the first time.) I think properties like this should be banned from trusted platforms like *******. The property did message me three days later to say sorry and wish me a good stay in Cuenca.

Tony´s place is such a great spot to start a tour in and out of Cuenca. The hostel is in a charming old building, you get a key to the place so there´s no curfew. The roof terrace is the most peaceful and romantic place you can imagine, right above the Plaza 9 de Octubre. Tony is a fantastic host who´s always willing to help.