Gold King Mountain Inn

Good hotel set away from downtown. Spacious and clean rooms. Pool was out of order and was not expected to be open anytime soon. There was a pervasive pot smell in the lobby, but not in the room itself. Staff was friendly and accommodating. Overall good stay.

I made a reservation in January to stay here for our anniversary on the 4th of July. The reservation was to be for a king room with a hot tub. When we arrived at the hotel we were told we only booked a regular king room. Um no, that’s not what my reservation says! They didn’t even acknowledge my confirmation email or apologize. She just gave us a room and went on with life. Don’t waste your money staying here.

I called the day before arrival and they had no reservation for me. I just wasn't in the system! Luckily ******* contacted the Hotel on my behalf and I wound up with a room. The room was not available when we arrived at 4:00pm however, and we had to wait over an hour to get in. The room had a split bathroom with the toilet and shower inside a door but the sink was out in the main part of the room. At 7:30am the following morning I went to the lobby for coffee, only to be told that they were out, and would not be making any more. I will not be visiting this hotel again!

I will never stay here again… from check in to check out the whole 2 nd floor smelled like *********. We were told no dogs allowed… we were woken up at 0245 by a dog barking for 3 hours.., no sleep there, plus one bed was hard as a rock, the other was soft as a marshmallow. The room was clean, that’s about all I can say positive about it, didn’t even have real blankets, just thin gray toppers. Gray walls, gray floors… felt like a motel 6. Both of our keys stopped working too. For $180/ night I expected a lot better. To make it worse, the next day we went to Chamanix and found out the rooms were high end luxury for $150/ night…. They even had thick bathrobes. Lesson learned. The Ice castle was fun though!

This was an amazing place. People were friendly, helpful and full of knowledge. Loved the views from the top the hill. Very reasonable pricing. Will definitely stay again. We came up to see the Ice castles mid week and it was not busy at all. Heard weekends are super busy.

My family had 10 rooms booked at the hotel and only 2 of the 10 were confirmed at check in. Customer service/management did nothing, even after providing contact information and committing to some type of compensation. We were traveling with young children and adults of all ages and had to drive 25 miles back through the mountains in hopes of finding other lodging. Overbooking is a business practice for this hotel. Beware.

Room was spacious and clean. Front desk employees were all polite and friendly, check-in was quick and easy. Very good location, although keep in mind that the restaurants and the like all close very early. Great views from the room. Bed wasn’t very comfy. Large pool.