The Old Inn

We had an amazing stateroom start to finish. We were greeted with big smiles at check in at reception to turn be guided to our room with a full run through of the bar area to restaurants to treetop soar details . We headed to the treetop spa which is delightful and the fact that you can chill and order your drinks to the spa was brilliant. We had full use of the steam room and hot room along with the hot tub and chill lounge an excellent place to relax. We then headed to the bar and had a three course meal the quality of the food and the taste was superb along with very attentive staff. Overall would I recommend absolutely they also provide flip flops towels and robes for the spar, Ghd hairdryer in the room which was fab free soft drinks in a mini fridge in the room and tea and coffee facility’s what are you waiting for book now 🥰

Just back from a 2 night stay with dinner one night. We stayed in The Cottage because we were bringing our two greyhounds with us and wanted direct access to outside for their bathroom breaks, and also because the Cottage has its own private outdoor jacuzzi. We absolutely loved the Treetop Spa area. The jacuzzi pool must fit at least 50 people and the entire thing bubbles and is about 38 degrees. It looks incredible at night when its dark. So nice you can order drinks to the jacuzzi pool too. We didnt use the steam room, the sauna or the relaxation room with the loungers and the roaring open fire, but the facilities were excellent. The Cottage itself is a real vibe. Its small and cosy, and since it was built several hundred years ago, the walls are super thick and it has a vaulted ceiling with amazing wooden beams and tiny windows. I would say its dark in the Cottage, even with the lights on full.... but I think the vibe is meant to be cosy. I did think it would benefit from a LOT of additional lighting, but that may be a personal preference. The Cottage has an entrance hallway, there is a living room with a large fireplace with a gas fire, a 2 seater sofa, a dining table and circular bench chair set up around the table, a coffee machine, a small fridge filled with complimentary soft drinks and a good sized smart tv. The bedroom has a king size four poster bed and is super comfortable. The bedroom has a second tv, again a good size. There is a dressing room with a dressing table which has better lighting, and its the perfect place to dry your wet robes and swimwear and to store your luggage. The bathroom was basic but very clean and useable, and the shower had excellent shower power. The only thing about the bathroom was there was a vague smell the entire time. Not hugely offensive, but it definitely has a bit of a 'light' smell to it. The Cottage comes with its own private hot tub and we absolutely loved that. The private hot tub area has a gate that you can use to access the main jacuzzi spa area too. Robes and flipflops are provided which is nice, and they are a good size (helpful if you are a plus sized person). The food in the restaurant at night was exceptional. Everything we ate was top notch. I dined off the Vegetarian and Vegan menu and was delighted to be advised that these items are cooked separately to meat/fish dishes. The onion rings are next level incredble! My hubby loved the steak and the fish. Breakfast could be improved. The only pastries were croissants, and the range of continental items needs to be extended. The cooked menu items were ok, but the quality wasn't the same as the dinners we had. I suspect its a different chef altogether. So overall breakfast was acceptable, but could be improved for sure. So the last thing is the staff. I can honestly say the staff at check in, at breakfast, in the bar and in the restaurant were fantastic in every way. They bent over backwards to accommodat

Had a great time- arrived and checked in by Debbie and shown to the room by the very friendly concierge ( sorry I don’t remember his name). Was so nice to get into the room straight away, room had a bit of wear and tear but was clean and comfortable- we had a great few out our bay window also! Spa was quiet so we got to use everything and able to enjoy a cocktail while in the pool! Dinner was great, portions were plentiful and had to go for a lay down after dinner & breakfast! Will deffo be back 😊

I recently stayed at The Old Inn, and it was an absolutely amazing experience from start to finish. The staff were incredibly welcoming and friendly, making us feel at home right away. The atmosphere was so peaceful and relaxing, exactly what we needed for a getaway. We stayed in the Crawfordsburn room, which was absolutely beautiful and incredibly spacious. It had everything we needed for a comfortable and luxurious stay, and we loved every bit of it! One of the highlights was enjoying delicious cocktails in the spa – the perfect way to unwind! A special thank you to the lovely lady at reception who kindly offered us a complimentary late checkout, as our treatments ran over. This allowed us to fully relax and enjoy extra time in the spa without feeling rushed, which we truly appreciated. Everything about our stay was exceptional, and I can’t recommend this hotel enough. We will definitely be returning!

I ordered a prawn starter costing £15. It was 4 prawns which did not look or even taste or look like prawns with half a lettuce. Very poor and the wheaten was dry. Not worth it at all and I would not return for food as it is overpriced and underwhelming.

The service in the main restaurant is terrible. Once they get you seated, they tend to forget about you; then you have to keep chasing the staff for almost everything. For example, they forgot completely about one person’s main course, which eventually arrived when everyone else had finished. We had to keep chasing them to order drinks, puddings, and coffee. We have been there on a number of occasions and the service is terrible when they start to get busy. This is chiefly down to very poor management, rather than poor staff, who seem to lack direction. This could be such a nice venue if it was properly managed.