Hotel the Cox Today

Od hotelu 5* można wymagać więcej i dlatego hotel nie zasłużył na lepszą ocenę . Tym bardziej ,że uważany jest tu za jeden z lepszych hoteli tej klasy . Do pokoju i łazienki nie mam żadnych zastrzeżeń a nawet mógł bym je skomplementować .Z personelem bywało różnie. Obsługa przy obiedzie była bardzo fachowa ale już przy śniadaniu nie było idealnie . Drugie śniadanie zawalili kompletnie . Mieliśmy mieć wcześniejszy wyjazd na lotnisko. Ustalono ,że to śniadanie w formie skromniejszego bufetu będzie w innej sali gotowe na godzinę 7.00 . Oczywiście skończyło się na obietnicy , po 7.00 zaczynali dopiero donosić większość potraw , nie było wrzątku do zrobienia herbaty czy kawy itd . Na szczęście hotel jest bardzo blisko lotniska i w sumie zdążyliśmy .Niesmak jednak pozostał .

Pleasantly surprised I was pleasantly surprised considering it was a 3 star hotel. We were staying at room 3012. Breakfast selection was good. Staff were accommodating and friendly. I requested a prayer mat which was provided. During our stay, the hotel staff were kind enough to arrange for a packed breakfast for us, as we were going to St Martin early in the morning. The spa facility was good- but of course this is a separate cost. The hotel is close to local amenities - the only tiny bit a of feedback I have, is that our room was situated by the pool, where there was constant music until 10.30pm. The staff did mention that if we complain then they can stop the music - however we appreciate we were not the only ones staying at the hotel, so we put up with it. and one point there was an issue with the toilet, however this was quickly rectified. I would stay there again and I throughly recommend people staying there.

Average All are okay

clean, Breakfast was good.

i must say it's good enough , some limitation is there say the hotel has no beach view but close to beach . no complain about service actually whole day almost outside what service could be needed . no complain about it . complementary food ok ,can be better with increase with item .

Not so good experience. i have complementary airport pick and drop service, after reaching cox bazaar they didn't pick me. when i called they said forgot to pick me i have to wait almost 20 min under the sun with my 11 months Twin baby. Room was good & clean. Buffet Breakfast were below average. underground Place where they serve breakfast is filthy and smelly, Dirt & food stain everywhere. The swimming pool disgusting. Dirt were floating everywhere, and got itching a lot after swimming. Staffs were really very friendly. Room service was horrible. Ordered water took almost 1.5 hour deliver in my room. Overall not a pleasant stay.