Tribe Paris la Defense Esplanade arvostelua

Majoituspaikan vastaus: Hello Tamas, Thank you for sharing your feedback, we sincerely apologize for the inconvenience you experienced during your departure. This is certainly not the standard of service we aim to provide. We deeply regret that there was no one at the reception when you needed assistance, and that your requests for a taxi and breakfast were not fulfilled. This oversight is unacceptable, and we understand how frustrating it must have been for you to face such issues, especially when you had a tight schedule. Please rest assured that we are addressing this matter with the team to ensure that such a situation does not happen again in the future. We value your feedback and hope to have the opportunity to provide you with a much smoother experience on your next visit. Thank you for bringing this to our attention, and we truly apologize for any stress caused. The TRIBE Paris La Défense Team

Majoituspaikan vastaus: Dear Markus, Thank you for taking the time to share your feedback. We truly appreciate your positive comments about the check-in experience, and we are sorry to hear that your stay did not meet your expectations in other areas. We sincerely apologize for the issues you encountered with the air conditioning and the service you received during breakfast. This is certainly not the level of service we aim to provide, and we will address your concerns with the team to ensure a more helpful and attentive response in the future. We understand how uncomfortable it must have been, and we regret that the situation was not resolved more promptly. We hope you will consider giving us another opportunity to provide a better experience in the future. The TRIBE Paris La Défense Esplanade Team

Majoituspaikan vastaus: Hello Sabrina, Merci pour votre super commentaire détaillé! Nous sommes heureux de savoir que votre séjour s’est bien passé. Au plaisir de vous recevoir de nouveau ! Le collectif TRIBE Paris La Défense Esplanade

Majoituspaikan vastaus: Dear 845tommy, Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room. We appreciate your understanding of the room size in Paris and hope to welcome you again soon. Best regards, Romain Folliot General Manager TRIBE Paris La Défense Esplanade

Majoituspaikan vastaus: Hello Elias, Many thanks for your glowing review! We are delighted that your stay lived up to your expectations.We would be delighted to welcome you back! The TRIBE Paris La Défense Esplanade team

Majoituspaikan vastaus: Hello Konstantinos, Thank you for taking the time to share your experience. We are truly sorry to hear that your stay did not meet your expectations. Regarding the location of our hotel, we would like to clarify that this information is typically provided by the travel agency that organized your group stay. We encourage you to share your feedback with them to ensure your preferences are better taken into account in the future. We also noticed that you left a similar review on Google and TripAdvisor. For consistency, we will be responding to both platforms with the same reply. Additionally, we would like to point out that detailed information about our rooms, including their amenities and features, is clearly listed on our official website. We are sorry to learn that this was not sufficient to meet your expectations and preferences. We are very surprised by your comments about our breakfast. Usually, our guests appreciate the variety and quality of the dishes we offer, which is often highlighted in their positive reviews. However, we will carefully review your observations to ensure our high standards are consistently upheld. On a brighter note, we are delighted to hear your positive feedback about the à la carte dishes. Your kind words about the quality of our menu are much appreciated and will be shared with our culinary team. Lastly, your remarks about our team are particularly surprising. The friendliness and dedication of our staff are widely recognized as one of the key strengths of our establishment. We deeply regret that you did not experience this during your stay, and we will address this matter with our team to understand what may have gone wrong. Please rest assured that we have taken note of all your comments and will take the necessary steps to improve the experience for all our guests. We hope to have the opportunity to welcome you again in the future and to provide you with an experience that truly reflects the quality and service we strive to offer every guest. The Team TRIBE Paris La Défense Esplanade

Majoituspaikan vastaus: Hello Paul,We sincerely apologize for the discomfort you experienced during your stay. We understand your frustration and regret that the heating issue was not resolved promptly. However, we do not use plastic or paper sheets due to our eco-friendly initiatives, so we do not understand your concern with the bed. We appreciate your feedback and will review the situation to ensure a better experience in the future. Again, we apologize for the inconvenience and hope you will give us another chance to improve.The TRIBE Paris La Défense Team

Majoituspaikan vastaus: Hello Serge, Merci beaucoup pour votre commentaire Nous sommes ravis que vous ayez apprécié l'emplacement de notre hôtel, ainsi que l'accueil de notre équipe. Nous nous efforçons de créer une atmosphère conviviale et efficace pour nos clients. Au plaisir de vous accueillir à nouveau prochainement!Le collectif TRIBE Paris La Défense Esplanade